Experienced Web Chat Sales Support Specialist for Mobility Scooters at blithequark

Join blithequark's Dynamic Sales Team as a Web Chat Sales Support Specialist Are you a customer-oriented individual with a passion for sales and excellent communication skills? Do you thrive in a fast-paced environment where no two days are the same? blithequark is seeking a talented and driven Sales Support Specialist to join our close-knit team. As a Web Chat Sales Support Specialist, you will play a crucial role in driving sales, enhancing customer experience, and maintaining our online presence. About blithequark and the Mobility Scooters Industry blithequark is a leading company in the mobility scooters industry, dedicated to providing high-quality products and exceptional customer service. Our mission is to empower individuals with mobility issues to live independently and engage fully with their communities. With a strong online presence and a growing customer base, we are looking for a skilled Sales Support Specialist to help us achieve our sales goals and expand our reach. Key Responsibilities Respond to web inquiries through chat, providing timely and effective support to customers and prospects. Engage with customers in SMS sales conversations, addressing their queries and concerns in a professional and courteous manner. Manage email correspondence, ensuring prompt and accurate responses to customer inquiries. Actively participate in responding to social media posts, enhancing our online presence and customer engagement. Provide phone sales assistance, supporting the sales team and contributing to the achievement of sales targets. Address customer inquiries, resolving issues and concerns in a fair and efficient manner. Support the Sales Manager in various administrative tasks, including data entry, report generation, and sales analysis. Maintain a high level of product knowledge, staying up-to-date with the latest developments and features in our mobility scooters range. Essential Qualifications and Skills To succeed in this role, you will need: Strong communication and writing skills , with the ability to craft clear, concise, and engaging responses to customer inquiries. Proficient typing skills , with a high level of accuracy and speed. Ability to learn and quickly adapt to new systems, processes, and products. A proactive attitude and a willingness to multitask, handling multiple customer interactions simultaneously. Excellent customer service skills, with a focus on delivering exceptional service and building strong relationships with customers. Preferred Qualifications and Skills While not essential, the following qualifications and skills will be considered advantageous: Previous experience in a sales support or customer service role, particularly in the mobility scooters or healthcare industry. Familiarity with CRM software and other sales tools. Knowledge of social media platforms and online engagement strategies. A strong understanding of the mobility scooters market and the needs of customers in this sector. What We Offer At blithequark, we offer a comprehensive benefits package that includes: A competitive hourly wage plus bonuses, providing a clear incentive to achieve sales targets and deliver exceptional customer service. A dynamic and supportive work environment, where you will be working with a close-knit team of sales professionals who share a passion for achieving collective success. A nice office building atmosphere with amenities, providing a comfortable and productive workspace. Opportunities for career growth and professional development, as we continue to expand our operations and explore new markets. A culture that values innovation, teamwork, and customer satisfaction, providing a stimulating and rewarding work environment. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the ongoing development and growth of our team members. As a Sales Support Specialist, you will have access to a range of training and development opportunities, including: Comprehensive product training, ensuring you have a deep understanding of our mobility scooters range and the needs of our customers. Ongoing sales training and coaching, helping you to refine your sales skills and achieve your full potential. Opportunities to attend industry conferences and events, staying up-to-date with the latest developments and trends in the mobility scooters market. A culture that encourages innovation and creativity, providing a stimulating and challenging work environment. Why Join blithequark? blithequark is a dynamic and forward-thinking company that is passionate about delivering exceptional customer service and driving sales growth. By joining our team as a Web Chat Sales Support Specialist, you will be part of a close-knit sales team that is dedicated to achieving collective success and fostering a positive work environment. If you are a motivated and customer-oriented individual with a passion for sales and excellent communication skills, we encourage you to apply for this exciting opportunity. With a competitive benefits package and opportunities for career growth and professional development, blithequark is the ideal place to build a rewarding and successful career. How to Apply If you are ready to take your sales career to the next level and join a dynamic and supportive team, please submit your application today. We look forward to hearing from you and discussing this opportunity further. Apply for this job