Forward Deployed Consultant, Travel & Loyalty (100% Remote - USA)
About the Role Hopper Technology Solutions (HTS) powers the next generation of B2B travel commerce, enabling global financial institutions, airlines, and loyalty partners to launch world-class travel portals with Hopper’s supply, products, and AI-driven personalization. We’re looking for a Senior Forward Deployed Commerce Consultant to partner with senior executives across our global partner network and drive measurable business growth through strategic consulting and platform optimization. You’ll work side-by-side with partner leadership to define growth strategies, identify performance levers, and transform insights into impact. Operating in a forward-deployed model, you’ll collaborate closely with client teams—often onsite—to align on strategy, execution, and results. This role sits at the intersection of strategy, product, data, and execution, blending consulting, product thinking, and operational excellence to help partners fully realize the potential of the HTS Commerce platform. What You’ll Do You will develop and execute growth strategies that increase revenue, conversion, and engagement across travel products, guiding partners on loyalty, pricing, merchandising, and marketing best practices. You’ll lead business reviews with C-level stakeholders, translate business needs into scalable product capabilities, and deliver data-driven insights that inform decision-making. You’ll also codify best practices and frameworks to scale success across partners globally. What We’re Looking For • Experience in consulting within technology or travel industries. • Proven ability to engage and influence senior leadership to drive measurable business outcomes. • Strong analytical and storytelling skills with the ability to translate data into strategy and action. • Excellent communication skills and executive presence. • Strategic thinker with a bias for execution and adaptability in fast-changing environments. • Experience in travel, e-commerce, or SaaS is a strong plus. Perks and benefits of working with us: • Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages • Uncapped quarterly paid performance bonus. • Unlimited PTO. • Carrot Cash travel stipend. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Please ask us about our very generous parental leave, much above industry standards!. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact. • 100% employer paid Medical, Dental and Vision coverage for employees. • Access to Disability & Life insurance. • Health Reimbursement Account (HRA). • DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE Apply tot his job