Functional Consultant - Paradox

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile-, chat-, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software. About the Role As a Functional Consultant, this role is responsible for delivering software implementation projects that range in scope and complexity, leading customer configurations from post-sale through launch. Responsibilities: Provide consultation to customer, supporting all stages of new customer onboarding - from understanding their unique needs, challenges, and goals to guiding usage of our solutions to solve their business challenges, solution design, user acceptance testing, and go live In accordance with the project plan, deliver the contracted products and services, applying Paradox's implementation methodology to ensure consistency in the customer experience and expedite the time it takes for our customers to see value from our solutions Collaborate with internal Paradox teams to deliver platform configurations and track progress towards timely completion of work Complete configuration and testing for enterprise customers based on the requirements and design specifications for the customer Work closely with Customer Success Managers/Directors to share knowledge and ensure a smooth transition into go-live and ongoing adoption Contribute to large, complex implementation projects in collaboration with Implementation team members Provide mentoring to team members and document processes for continuous improvement. Advocate for customers with our product teams, influence roadmap decisions, and suggest improvements in our customer onboarding process. About You Basic Qualifications 4+ years of experience managing SaaS software implementation projects in a SaaS environment Experience administering/implementing software systems for companies with 2,500+ employees Other Qualifications Extensive knowledge of the HR technology industry, including HCM, HRIS, ATS and CRM platforms High attention to detail and strong conscientiousness in project delivery Superb communication skills across multiple channels Experience conducting discovery to understand client processes and difficulties Excellent problem solving skills and the ability to develop and propose solutions that meet the client’s business needs Available to travel up to 25% for client engagements Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $104,500 USD - $156,700 USD Additional US Location(s) Base Pay Range: $94,500 USD - $167,900 USD Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! 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Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at [email protected]. Apply tot his job