Healthcare Outreach & Enrollment Representative (Remote, FT/PT)

We are hiring empathetic and motivated individuals to join a remote team as Enrollment Specialists. In this role, you will connect with families caring for loved ones with dementia or other health challenges, helping them access a supportive program without financial burden. What You’ll Do • Make outbound phone calls to eligible caregivers (leads are provided) • Explain the support program clearly and answer questions • Listen with empathy and guide caregivers through the enrollment process • Track outreach in a CRM system (training provided) • Collaborate with teammates to ensure families get the support they need • Maintain compliance with privacy and healthcare regulations What We’re Looking For • Previous phone-based outreach, enrollment, or call-center experience • Strong communication skills—able to connect with people under stress • Resilience and persistence in meeting goals • Patience and comfort working with senior populations • A personal or professional connection to caregiving is highly valued Hours & Pay • Remote, US-based only • Flexible scheduling with both part-time and full-time options • Candidates can work under 30 hours per week (not benefits-eligible) or 30–40 hours per week (benefits-eligible) • Pay: $20–22 per hour plus commission incentives This is more than just a calling role—you will be the first voice families hear, opening the door to resources that can reduce stress and improve outcomes for their loved ones. Job Types: Full-time, Part-time Pay: $20.00 - $22.00 per hour Expected hours: 15 – 40 per week Benefits: • Flexible schedule • Health insurance Application Question(s): • Do you prefer full-time or part-time? What is your availability like in the week? [REQUIRED] • What is your personal connection to dementia / healthcare / caregiving? Please describe. [REQUIRED] • Do you have experience making outbound phone calls (cold calling, sales, outreach, or enrollment)? Please describe. [REQUIRED] • This role requires resilience—calling many people, handling rejections, and still staying motivated. Can you share an example of a time you kept going despite challenges? [REQUIRED] • Are you comfortable using computer tools such as CRM systems, spreadsheets, or call tracking software? [REQUIRED] • This is a remote position. Do you have a quiet workspace, reliable internet, and a headset for calling? [REQUIRED] Location: • United States (Required) Work Location: Remote Apply tot his job