Inflight Base Supervisor - Leading Flight Attendant Operations and Customer Experience Excellence

Join Allegiant Air as an Inflight Base Supervisor and Shape the Future of Air Travel Allegiant Air, a leading ultra-low-cost carrier in the United States, is seeking a highly skilled and experienced Inflight Base Supervisor to join our team at a remote location. As a key member of our operations team, you will play a vital role in managing the day-to-day activities of our Flight Attendants, driving performance excellence, and ensuring the highest levels of customer satisfaction. If you are a seasoned professional with a passion for aviation and customer service, we invite you to explore this exciting opportunity. About Allegiant Air Allegiant Air is a renowned airline that has been connecting people to their dream destinations since 2006. With a focus on providing affordable, convenient, and reliable air travel, we have established ourselves as a leader in the industry. Our commitment to customer satisfaction, safety, and operational excellence has earned us a loyal customer base and a reputation for delivering exceptional travel experiences. As we continue to grow and expand our operations, we are seeking talented professionals like you to join our team and help shape the future of air travel. Key Responsibilities Lead initiatives to achieve on-time performance goals and execute daily, weekly, and monthly operational plans Coach and develop Flight Attendants to reach and exceed expected performance levels, promoting a culture of excellence and customer service Conduct fact-finding and investigation meetings, and manage grievance processes in a timely and accurate manner Hire and terminate Flight Attendants, ensuring compliance with regulatory requirements and company policies Promote safety and compliance with all regulatory and Company requirements, maintaining a strong safety culture Interpret contract language and apply it to day-to-day operations, ensuring seamless execution Maintain accurate employment files and ensure direct reports understand and apply customer service standards Model Allegiant's customer service standards in personal actions and leadership direction, driving a customer-centric culture Perform line checks on-board revenue flights, conducting delay investigations and analyzing key metrics and performance indicators Work flexible hours, including evenings, weekends, and holidays, to handle irregular operations and flight interruptions Essential Qualifications To be considered for this role, you must meet the following essential qualifications: High School Diploma/GED or equivalent Minimum one (1) year experience as a Flight Attendant Minimum two (2) years' experience managing people Minimum one (1) year experience managing in a union environment Ability to read, write, and speak English fluently Knowledge of Federal Aviation Regulations (FARs) Proficient in Microsoft Office Products Authorized to work in the US as defined by the Immigration Act of 1986 Pass a Criminal Background Check Preferred Qualifications While not mandatory, the following preferred qualifications will be considered an asset: Associate's Degree in a related field or equivalent experience Ability to communicate effectively with a dispersed workforce Ability to handle a large internal and external client base Ability to work autonomously with minimal supervision Skills and Competencies To succeed in this role, you will need to possess the following skills and competencies: Strong leadership and management skills, with the ability to motivate and develop a high-performing team Excellent communication and interpersonal skills, with the ability to interact with diverse stakeholders Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions Ability to work in a fast-paced environment, with a focus on safety, customer service, and operational excellence Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously Career Growth Opportunities and Learning Benefits As an Inflight Base Supervisor at Allegiant Air, you will have access to a range of career growth opportunities and learning benefits, including: Professional development programs and training initiatives to enhance your skills and knowledge Opportunities for career advancement and promotion within the company A dynamic and supportive work environment that encourages collaboration and innovation Work Environment and Company Culture At Allegiant Air, we pride ourselves on our unique company culture, which is centered around our core values of safety, customer service, and operational excellence. As an Inflight Base Supervisor, you will be part of a close-knit team that is passionate about delivering exceptional travel experiences to our customers. Our work environment is dynamic, fast-paced, and rewarding, with opportunities for growth and development. Compensation, Perks, and Benefits We offer a competitive salary range of $54,400 - $66,200 per annum, along with a range of benefits and perks, including: A comprehensive benefits package, including medical, dental, and vision coverage Opportunities for bonuses and incentives based on performance A dynamic and supportive work environment that encourages collaboration and innovation Travel benefits and discounts on Allegiant Air flights Conclusion If you are a motivated and experienced professional with a passion for aviation and customer service, we invite you to join our team as an Inflight Base Supervisor. With a competitive salary, comprehensive benefits, and opportunities for growth and development, this is an exciting opportunity to shape the future of air travel and make a meaningful contribution to our organization. Apply now and let's discuss how you can become a vital part of our success story. Allegiant Air is an Equal Opportunity Employer and welcomes applications from people of color, women, LGBTQIA, immigrants, veterans, and persons with disabilities. We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. Apply for this job