Inside Sales Representative

Engineered Printing Solutions is seeking a high-energy Inside Sales Representative who plays a critical role in growing revenue and strengthening customer relationships. The ISR will drive aftermarket consumables sales while nurturing existing accounts and developing new customer relationships through outbound sales activities. Responsibilities Proactively prospect and cold call current and potential customers via phone, email, and Teams to uncover new sales opportunities Drive recurring aftermarket consumables sales (ink, plates, pads, and parts); experience in consumables or repeat-purchase environments is a strong advantage Build, manage, and grow a robust pipeline through consistent outbound activity and follow-up Conduct regular sales conversations with existing customers to identify additional needs and upsell opportunities Qualify leads and partner with outside sales representatives to support larger or more complex opportunities Respond quickly and professionally to inbound inquiries generated from marketing campaigns and the company website Collaborate closely with Customer Service to support quotes, orders, and customer needs Consistently close sales and meet or exceed monthly revenue goals Prepare and present pricing quotes, payment terms, and sales proposals Maintain accurate and up-to-date records in Salesforce for pipeline visibility and reporting Submit weekly activity and sales reports detailing outreach volume, opportunities, and results Address customer questions and concerns, escalating technical issues to the Technical Service Group when appropriate Travel periodically for sales training and attend occasional trade shows to support lead generation and brand awareness Perform additional sales-related duties as assigned by management Skills Proven success in inside or outside sales, with a strong emphasis on outbound prospecting and cold calling High level of persistence, resilience, and competitive drive to exceed sales goals Strong communication, negotiation, time management, and organizational skills Ability to understand customer workflows and present value-driven solutions Proficient in Microsoft Word, Excel, and PowerPoint 1–3 years of inside or outside sales experience required Experience with CRM systems (Salesforce) and ERP systems (Sage) Knowledge of industrial equipment, printing, marking systems, or related technologies Bachelor's degree in Business, Marketing, or a related field Aftermarket consumables sales experience strongly preferred Familiarity with Pad Printing and Digital Ink-Jet printing technologies Benefits Medical coverage with employer premium contributions Dental Vision Employer-paid life insurance Short- and long-term disability Accident insurance EAP 401(k) Company Overview Engineered Printing Solutions is a leading provider of product printing equipment in North America. It was founded in 1985, and is headquartered in East Dorset, Vermont, USA, with a workforce of 51-200 employees. Its website is