JCD Specialist - Analyst

SMBC Group is a top-tier global financial group offering a diverse range of financial services. The JCD Specialist - Analyst role involves providing administrative support to Relationship Managers, maintaining customer information, conducting KYC processes, and coordinating loan and deposit processes for JDAD customers. Responsibilities Provide a high level of service to JDAD customers and maintain customer information in various databases. Assist customers in opening accounts and CMS and deposit business inquiries Conduct KYC processes and collaborate with CPAD and BCDAD to complete customer account related tasks Provide high-level administrative support for JDAD Relationship Managers Perform scheduled activities using WIP, Ticklers, and Ad Hoc Reports to process daily work in a timely, accurate and proactive manner Perform accurate record keeping of all transactions according to SMBC policy Provide information necessary to prepare credit applications and memos Prepare CMS and forex documents, brochures and proposals Skills Thorough knowledge and understanding of SMBC KYC and compliance procedures Strong customer service skills Problem solving ability to provide effective solutions to internal and external clients Utilize cross cultural skills to liaise Japanese customers and Non-Japanese Bank staff to ensure seamless customer service Strong sense of teamwork and responsibility Intermediate knowledge of corporate banking front, middle and back office functions Understanding of all aspects of deal/loan administration functions and associated tasks Strong verbal and written communication skills Well organized with the ability to prioritize and multi-task Excellent attention to detail 0-2 years of specialized experience in Financial Services Business fluency in Japanese & English Experience as a Deposit Relationship Manager with Budget Management Responsibilities Benefits Annual discretionary incentive award Competitive portfolio of benefits Company Overview SMBC Group is a top-tier global financial group. It was founded in 1590, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship SMBC Group has a track record of offering H1B sponsorships, with 160 in 2025, 87 in 2024, 73 in 2023, 44 in 2022, 29 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.