Patient Access Scheduling Representative - Remote
Position Summary:
Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health...
Essential Functions and Responsibilities as Assigned:
? Obtains required patient demographic and insurance information for McLaren Health, governmental requirements, billing and third-party payer needs.
? Provides courteous and efficient services to customers and accurately documents/verifies patient pre-registration information in a professional and timely manner. Collects, documents, scans all required demographic and financial information.
? Provides physician and/or diagnostic appointment scheduling.
? Maintains knowledge of insurance and authorization requirements. Performs real-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/pre-certifications and referrals.
? Estimates and collects copays, deductibles, and other patient financial obligations.
? Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services.
? Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
? Performs all other duties as assigned.
Qualifications:
Required:
? High school diploma or equivalent
? 1-year experience in a customer service role or health care industry.
Preferred:
? 2-years previous experience with third party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Similar Remote Jobs
Patient Access Scheduling Representative - Remote
Posted on: 01-11-2024 07:54
Customer Care Representative - Part Time
Posted on: 01-11-2024 07:54
Live Chat Operators ? Immediate Start
Posted on: 01-11-2024 07:54
Independent Sales Representative-Flexible Hours-Work from Home
Posted on: 01-11-2024 07:54
Insurance Agent. Remote Position. Flexible Hours.
Posted on: 01-11-2024 07:54
Work from Home, No experience needed
Posted on: 01-11-2024 07:54
Event Marketing Assistant - Entry Level
Posted on: 01-11-2024 07:54
Data Entry Clerk (Work At Home)
Posted on: 01-11-2024 07:54
Part-time Insurance Verification Specialist - Remote
Posted on: 01-11-2024 07:54
Data Entry Operator / Typist (Remote)
Posted on: 01-11-2024 07:54
Remote Customer Chat Support ? $19-$23/hr | $25-$35/hr | Part-Time Work
Posted on: 26-08-2024 00:00
RN's ALL UNITS
Posted on: 31-01-2025 09:56
Work-from-Home Special Education Teaching Job in Pennsylvania
Posted on: 25-08-2024 00:00
Remote Live Chat Specialist (Entry-Level, No Experience Needed)
Posted on: 16-11-2024 19:13
Freelance Content Entry Typist
Posted on: 19-09-2024 00:00
Customer Service In American Airline At Home Jobs
Posted on: 31-01-2025 10:00
Manager, Global Travel & Expense
Posted on: 18-09-2024 00:00
Clinical Appeals Nurse
Posted on: 16-07-2024 19:02
Managing Editorial Assistant - Penguin Workshop (Open to Remote)
Posted on: 31-01-2025 10:01
Part-time Customer Service Representative
Posted on: 23-02-2025 00:00