Customer Service Representative/Merchandiser

Remote, USA Full-time Posted 2025-08-02

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced retail environment. Your ability to communicate effectively and handle transactions accurately will be key to ensuring customer satisfaction and loyalty.

Greet customers warmly and assist them with inquiries regarding products and services.
Process sales transactions efficiently using cash registers or POS systems, ensuring accuracy in cash handling.
Maintain knowledge of store promotions, products, and services to effectively sell and upsell items.
Assist with stocking shelves and maintaining inventory levels to ensure product availability.
Address customer complaints or concerns promptly and professionally, striving for effective resolutions.
Collaborate with team members to create a positive shopping experience for all customers.

Previous experience in a grocery store or retail environment is preferred.
Familiarity with cash registers, POS systems, and cash handling procedures is essential.
Strong communication skills, both verbal and written, are necessary for effective customer interaction.
Bilingual candidates are highly encouraged to apply as this can enhance customer service capabilities.
Ability to work in a fast-paced environment while maintaining attention to detail.
A positive attitude and a willingness to learn are crucial for success in this role.

Job Types: Full-time, Part-time

Pay: $18.00 - $27.00 per hour

Shift:
? Day shift

Work Location: In person

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