Sales Associate/Customer Service

The UPS Store is a small business in Orlando, FL. We are customer-centric, fast-paced, collaborative and our goal is to Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs..

Our work environment includes:
? On-the-job training
? Flexible working hours
? Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
? Deliver exceptional customer service through customer engagement and quality product delivery.
? Be knowledgeable of products and services offered and properly promote them to customers.
? Identify customer needs and offer additional services which could benefit them.
? Receive, sort and place mail in mailboxes accurately.
? Record all sales transactions completely and accurately in Point of Sale system.
? Pack contents for shipping using established procedures and products.
? Receive and prepare documents for printing.
? Operate all other software packages.
? Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
? Process and document damaged shipments, late and lost package claims.
? Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
? Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
? Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
? General housekeeping duties.
? Other duties as assigned.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:
? Employee discount
? Flexible schedule

Shift:
? Day shift

Ability to Commute:
? Clermont, FL 34714 (Required)

Ability to Relocate:
? Clermont, FL 34714: Relocate before starting work (Required)

Work Location: In person

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