Customer Service Representative- Conyers, GA
Join the 1st Franklin team as a Customer Service Representative.
Salary: $14.00 to $15.75 per hour
This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities
? Identifies and responds to customer needs in a timely and efficient manner
? Builds internal and external relationships
? Ensures customer confidentiality and private information is maintained
? Interviews customers and process applications, making recommendations for product and services approval
? Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
? Prepare and present assigned daily marketing offers
? Responsible for assigned collection of customer accounts
? Compiles and maintains records of all daily assigned tasks
Education, Qualifications and Experience
? High School Diploma or equivalent
? Ability to meet current Licensing requirements of various States and Federal regulators
? Demonstrate the ability to analyze relevant information and apply individual judgment
? Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
? Ability to maintain confidential business and personal information
? Action and result focused
? Strong communication skills (verbal / written / interpersonal)
? Proficient with MS Office Suite products
? Must possess a valid driver's license and the ability to operate an automobile
About Us:
1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Similar Remote Jobs
Customer Service Representative- Conyers, GA
Posted on: 06-12-2024 06:00
Data Analytics Student Success Manager
Posted on: 06-12-2024 06:00
Principal Cybersecurity Consultant - GRC
Posted on: 06-12-2024 06:00
Dog Walker / Dog Sitter
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Media Account Manager
Posted on: 16-01-2025 19:15
Correspondence Strategist - Remote Flexibility
Posted on: 07-12-2024 04:21
Account Manager - Retention Specialist - Weekend Shift - US - Remote
Posted on: 16-07-2024 05:47
Apple Home-Based Customer Care Advisor
Posted on: 25-09-2024 00:00
Amazon Work from Home Data Entry Jobs ??Hiring Now
Posted on: 16-07-2024 18:48
[part Time Remote Jobs] Netflix Data Entry Jobs
Posted on: 23-01-2025 00:00
Amazon Account Manager (CPG, Remote)
Posted on: 07-09-2024 00:00
Remote Medical Transcriptionist (Corpus Christi, Texas)
Posted on: 16-07-2024 18:55
Remote Customer Care Associate - Immediate Start (Entry Level / No Prior Experience Required)
Posted on: 02-12-2024 03:10
Flexible Work from Home Data Entry Jobs for Teens
Posted on: 15-12-2024 15:02