WFH Live Chat Specialist
Job Title: Live Chat Specialist
Location: [REMOTE]
Job Type: [Full-Time/Part-Time/Remote]
Job Overview:
We are seeking a motivated and friendly Live Chat Specialist to join our customer support team. The ideal candidate will have excellent communication skills and a passion for helping customers. You will be responsible for engaging with customers via live chat, addressing their inquiries, resolving issues, and providing product information.
Key Responsibilities:
Respond promptly to customer inquiries through live chat in a professional and courteous manner.
Assist customers with product selection, order status, returns, and troubleshooting.
Maintain a high level of product knowledge to provide accurate information and recommendations.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve customer satisfaction and resolve complex issues.
Monitor and analyze chat performance metrics to enhance service quality.
Stay updated on company policies, procedures, and product changes.
Qualifications:
High school diploma or equivalent; bachelor?s degree preferred.
Previous experience in customer service or live chat support is a plus.
Strong written communication skills with a focus on clarity and professionalism.
Ability to multitask and handle high volumes of inquiries.
Familiarity with CRM software and live chat tools is desirable.
Problem-solving skills and a customer-centric attitude.
Benefits:
Competitive salary and performance bonuses.
Flexible working hours and remote work options.
Opportunities for professional development and training.
Health, dental, and retirement benefits.
Similar Remote Jobs
WFH Live Chat Specialist
Posted on: 08-12-2024 17:19
Remote Jobs for Teens
Posted on: 08-12-2024 17:19
Lead Member Service Representative
Posted on: 08-12-2024 17:19
Southwest airlines remote jobs
Posted on: 08-12-2024 17:19
Product Tester Analyst- Remote
Posted on: 08-12-2024 17:19
Product Review Remote Job
Posted on: 08-12-2024 17:19
Product Management- Junior Level
Posted on: 08-12-2024 17:19
Remote Jobs Available Now
Posted on: 08-12-2024 17:19
Tax Senior (100% Remote)
Posted on: 08-12-2024 17:19
Remote Part-Time Admin Assistant
Posted on: 08-12-2024 17:19
Entry Level Online Destination Spcialist
Posted on: 27-12-2024 04:28
data entry, 3rd shift (on site) in Cincinnati, OH
Posted on: 20-01-2025 00:00
Customer Service Representative (Bilingual: French / English) Remote
Posted on: 31-01-2025 10:00
Entry Level Recruiter - January & February 2025 Start Dates
Posted on: 30-11-2024 09:46
Talem Home Care Personal Care ? Work From Home Job
Posted on: 19-07-2024 07:10
Lead, Advanced Analytics, Global Markets Insights
Posted on: 01-10-2024 00:00
Walmart Data Entry Jobs ||Remote|| (Staff Data Scientist) ? MySmartPros
Posted on: 23-11-2024 06:30
Executive Assistant ? Remote ? Based Anywhere
Posted on: 06-12-2024 06:00
Remote Data Entry Specialist (Typist) | WFH
Posted on: 17-02-2025 05:59
Remote Inpatient Medical Coder - Full Time
Posted on: 29-09-2024 00:00