Call Center Representative - REMOTE
Remote, USA
Full-time
Posted 2025-08-02
Essential Job Responsibilities: ? Answer inbound telephone calls promptly, politely and in a professional manner. ? Evaluate and follow proper procedures for scheduling patients. ? Obtaining insurance and demographic information and inputs the information into the patient?s chart. ? Reviews appointment date, time, location and provider information with patient. ? Informs patient of all necessary pre-appointment information including required paperwork, arrival information and no show fee. ? Answer all patient questions accurately or refers them to the appropriate person/department. ? Follows ?Triage Tree? to ensure patients are getting the proper appointment and care. ? Collaborates with other departments to resolve any patient questions and issues. ? Places outbound calls to patients to reschedule appointments, when necessary. ? Sends messages to physicians to relay patient information. ? Handles all patient interactions politely and professionally. ? Maintain confidentiality and observe all HIPAA rules governing patient confidentiality ? Cross train in other departments as needed/directed Handles all electronic correspondence such as referrals, appointments and patient requests. ? Experience: ? 1 or more years of experience in a medical care field is preferred.
Similar Remote Jobs
Call Center Representative - REMOTE
Posted on: 10-12-2024 18:33
Data Analyst (Remote) (United States)
Posted on: 10-12-2024 18:33
Executive Assistant (Remote) (United States)
Posted on: 10-12-2024 18:33
Remote Cold Storage Project Manager
Posted on: 10-12-2024 18:33
Applied Scientist, Automated Reasoning Group
Posted on: 10-12-2024 18:33
Manager, Engineering - Core Services
Posted on: 10-12-2024 18:33
Support Chat Representative - Remote
Posted on: 10-12-2024 18:33
Remote Entry Level Financial Advisor
Posted on: 10-12-2024 18:33
Virtual || Social Worker, MI
Posted on: 10-12-2024 18:33
WFH Call Center Agent (Remote)
Posted on: 10-12-2024 18:33
Part-Time Banquets Guest Event Expert
Posted on: 27-02-2025 00:00
LPN Home Care Nurse
Posted on: 28-01-2025 06:21
[Entry Level/No Experience] CVS Health data entry jobs ? Hiring Now
Posted on: 27-09-2024 00:00
Remote Part Time Data Entry Clerk
Posted on: 27-02-2025 00:00
Agent Growth Specialist - Peru (Remote from Peru)
Posted on: 02-02-2025 00:00
Amazon Live Chat/ Data Entry-Part-Time Remote Jobs
Posted on: 08-12-2024 17:20
Manager, Multi-Title & Slate
Posted on: 19-12-2024 18:04
Defense and Government Travel Consultant I (entry level) ONSITE
Posted on: 27-02-2025 00:00
Sr Admin Assistant - Target Enterprise Services
Posted on: 21-02-2025 00:00
Home Depot Jobs
Posted on: 31-01-2025 09:56