Special Order Account Representative
Description:
? Responsible for managing projects for customers? accounts to present promotional products and event solutions.
? Provide excellent customer service by collaborating with Sales Representative and/or customers directly to develop product offering.
? Excel in a fast-paced, attention to detail environment negotiating with vendors, generating quotes and executing orders.
? Professionally communicate both verbally and written.
? Utilize project management skills to coordinate multiple projects at one time.
? Organize daily tasks to meet crucial deadlines and customer service level agreements.
? Attention to detail and multi-tasking are essential.
? Manage complex projects which may include multiple destination shipments,
? kitting/fulfillment, and rush orders.
? Anticipate customer needs by understanding account history.
? Ability to problem solve issues with orders to provide the best possible solution to customers
? Prepare quotes and process orders through the order entry process
? Create product ideation by sourcing from approved suppliers, researching industry trends and working with internal marketing and merchandising teams.
? Build relationships with internal teams to provide exceptional customer experience.
? Collaborate with assigned sales rep(s) on key projects with frequent communication and gain alignment on roles and responsibilities
? Partner with finance team to facilitate the billing process and settle billing resolutions.
? May be invited to SPP?s annual National Sales Meetings to explore new product offerings, keep up to date on trends and network with vendors.
Requirements: ? 2+ years of customer service experience ? 2+ years of project management
Benefits:
? Inclusive culture with associate-led Business Resource Groups
? 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
? Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Similar Remote Jobs
Special Order Account Representative
Posted on: 05-01-2025 17:57
Public Records FOIL Expert
Posted on: 05-01-2025 17:57
Outbound Phone Sales/Appointment Setting
Posted on: 05-01-2025 17:57
Part Time Project Coordinator
Posted on: 05-01-2025 17:57
RN Progressive Care Unit
Posted on: 05-01-2025 17:57
RN Progressive Care Unit
Posted on: 05-01-2025 17:57
Entry Level Virtual Sales
Posted on: 05-01-2025 17:57
Remote Account Resolution Representative
Posted on: 05-01-2025 17:57
Part-Time Rater in USA
Posted on: 05-01-2025 17:57
Remote Data Entry Clerk
Posted on: 05-01-2025 17:57
Remote Data Typist(Entry Level) at Complete Property Services Inc
Posted on: 09-12-2024 18:32
Entry-Level Sales Representative - Remote Opportunity for U.S. Credit Repair Market
Posted on: 31-01-2025 10:01
Enrollment Advisor ? Fully Remote
Posted on: 12-12-2024 19:15
Virtual Exec Admin Assistant/ Data Entry - Contract to Hire
Posted on: 07-09-2024 00:00
Best Online Money-Making Opportunity for Teens
Posted on: 09-10-2024 00:00
POSTDOCTORAL RESEARCH ASSOCIATE IN CHEMINFORMATICS- GRADE 7
Posted on: 01-10-2024 00:00
Entry-Level Help Desk Support (IT)
Posted on: 25-09-2024 00:00
CPU Physical Design Engineer
Posted on: 03-02-2025 00:00
Wfh - Data Entry- Junior
Posted on: 09-12-2024 18:32
Temporary Stock/Support Associate-Disney Springs
Posted on: 22-10-2024 05:25