Telephone or Live Chat Support
About the position
The Live Chat / Tele Chat Support Specialist at One Mind & Body serves as the first point of contact for clients seeking mental health support services. This role is crucial in ensuring a positive client experience through effective communication and problem-solving, while also providing personalized support to enhance customer satisfaction.
Responsibilities
? Respond to chat and tele chat inquiries promptly and professionally
,
? Build and maintain positive client relationships with personalized support
,
? Troubleshoot technical issues to ensure a seamless experience
,
? Provide accurate information about services, pricing, and policies
,
? Collaborate with the team to enhance the customer experience
,
? Follow up with clients to ensure their needs are met
,
? Maintain proper documentation of interactions
Requirements
? 1 year of customer support experience, preferably in live chat or tele chat
,
? Excellent verbal and written communication skills
,
? Strong problem-solving abilities
,
? Comfortable with technology and troubleshooting
,
? Ability to prioritize in a fast-paced environment
,
? Positive attitude and passion for helping others
Nice-to-haves
Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Paid time off
Similar Remote Jobs
Telephone or Live Chat Support
Posted on: 20-01-2025 00:00
Walmart work from home jobs
Posted on: 20-01-2025 00:00
Data Entry Specialist - Remote
Posted on: 20-01-2025 00:00
Live Chat Agent - WFH
Posted on: 20-01-2025 00:00
Video Editor - Freelancer (Remote)
Posted on: 20-01-2025 00:00
Remote Benefits Advisor (Mortgage Protection)
Posted on: 20-01-2025 00:00
Oracle Fusion Enterprise Account Executive
Posted on: 20-01-2025 00:00
Flexible, Part-time Customer Service/Sales Representative
Posted on: 20-01-2025 00:00
Online Remote Live Chat Assistant
Posted on: 20-01-2025 00:00
Manager, Engineering - Core Services
Posted on: 20-01-2025 00:00
Delivery Driver (Full-Time)
Posted on: 27-02-2025 00:00
Entry Level Traveling Wind Technician
Posted on: 03-01-2025 07:35
Program Manager, Denied Party Screening (DPS), DPS Onboarding and Business Integration
Posted on: 08-01-2025 08:06
Remote Chat Agent (No Experience Required)
Posted on: 19-12-2024 18:04
Music Coordinator
Posted on: 16-07-2024 19:04
Amazon Delivery Driver
Posted on: 21-02-2025 00:00
Amazon Delivery Driver
Posted on: 26-08-2024 00:00
Southwest Airlines Customer Service Jobs (Remote WFH Careers $26/Hour) ? Hiring Now
Posted on: 15-09-2024 00:00
Side Hustles for College Student
Posted on: 02-02-2025 00:00
Remote Customer Service/Call Center Representative
Posted on: 16-07-2024 18:41