Telephone or Live Chat Support
About the position
The Live Chat / Tele Chat Support Specialist at One Mind & Body serves as the first point of contact for clients seeking mental health support services. This role is crucial in ensuring a positive client experience through effective communication and problem-solving, while also providing personalized support to enhance customer satisfaction.
Responsibilities
? Respond to chat and tele chat inquiries promptly and professionally
,
? Build and maintain positive client relationships with personalized support
,
? Troubleshoot technical issues to ensure a seamless experience
,
? Provide accurate information about services, pricing, and policies
,
? Collaborate with the team to enhance the customer experience
,
? Follow up with clients to ensure their needs are met
,
? Maintain proper documentation of interactions
Requirements
? 1 year of customer support experience, preferably in live chat or tele chat
,
? Excellent verbal and written communication skills
,
? Strong problem-solving abilities
,
? Comfortable with technology and troubleshooting
,
? Ability to prioritize in a fast-paced environment
,
? Positive attitude and passion for helping others
Nice-to-haves
Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Paid time off
Similar Remote Jobs
Telephone or Live Chat Support
Posted on: 20-01-2025 00:00
Walmart work from home jobs
Posted on: 20-01-2025 00:00
Data Entry Specialist - Remote
Posted on: 20-01-2025 00:00
Live Chat Agent - WFH
Posted on: 20-01-2025 00:00
Video Editor - Freelancer (Remote)
Posted on: 20-01-2025 00:00
Remote Benefits Advisor (Mortgage Protection)
Posted on: 20-01-2025 00:00
Oracle Fusion Enterprise Account Executive
Posted on: 20-01-2025 00:00
Flexible, Part-time Customer Service/Sales Representative
Posted on: 20-01-2025 00:00
Online Remote Live Chat Assistant
Posted on: 20-01-2025 00:00
Manager, Engineering - Core Services
Posted on: 20-01-2025 00:00
Inside Sales Representative - Remote (Soft Sales)
Posted on: 16-07-2024 18:50
Senior Product Manager, Conversational AI - Expansion & Innovation
Posted on: 27-02-2025 00:00
Customer Service Representative/Streaming Services-Remote
Posted on: 16-07-2024 18:45
Flexible Overnight Opportunity with Premium Pay | Part-Time Teleradiologist
Posted on: 19-11-2024 06:07
Applied Scientist II, Customer Service AI
Posted on: 27-02-2025 00:00
Data Analyst - Hybrid (Onsite & Remote)
Posted on: 07-10-2024 00:00
Shipping and Receiving Clerk I
Posted on: 27-02-2025 00:00
Online chat Agent jobs remote no experience
Posted on: 16-11-2024 19:13
American Express Remote Positions ?o Experience Required
Posted on: 19-09-2024 00:00
Part-Time Faculty: Classical Voice: Bass or Bass-Baritone
Posted on: 07-09-2024 00:00