Amazon online jobs

Remote, USA Full-time Posted 2025-04-27

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications

Apply for the Job

Amazon online jobs

Similar Remote Jobs

Amazon online jobs

Online Tutor/Teacher | $25-70hr | Flexible Hours

Amazon Product Testers (Work At-Home Positions)

Legal Remote Transcription Position

Part Time Data Entry Clerk - Remote

Customer Service Representative - Remote, Bilingual Spanish and English

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

iSeries COBOL Engineer, Remote in USA

Divisional Sales Support - Jacksonville, NC

Apple Home Advisor (Remote Work Opportunity) ? USA

Music Coordinator

Full-time Night Shift RN Telephone Triage (Remote)

Payment Processing Specialist

Warehouse Associate II

(Part-Time) Amazon Virtual Assistant ? Work From Home Job

Lead Software Engineer

Amazon F&A Sales & Solutions Supervisor | FLEX Location | 20E

Maxion Research | Work From Home (Remote) Data Entry Position

Part Time CSR

(PART TIME) CVS Remote Careers - Customer Service Center