Client Experience Associate - Part time - Remote

Remote, USA Full-time Posted 2025-04-27

Overview
As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support.
In Short
? Respond to customer requests via chat and email
? Resolve customer issues and develop best practices
? Assist with KYC/AML operations and account onboarding
? Translate customer needs into recommendations for CX and engineering
? Work part-time, Monday-Thursday (27 hours/week)
? Join a small team with a significant impact
? Be part of a vibrant in-person culture
? Competitive cash compensation and equity packages
? Opportunity to influence the Titan roadmap
? Work in a fast-paced, innovative environment
Requirements
? 2+ years in a Customer Experience/Service role
? Ability to handle challenging customer issues with empathy
? Skilled in troubleshooting technical issues
? Exceptional written and communication skills
? Familiarity with customer support platforms like Zendesk
Benefits
? Competitive compensation packages
? Opportunity for full-time employment after contract
? Work with world-class investors
? Be part of a bold vision in finance
? Impactful role in a growing company

Apply for the Job

Client Experience Associate - Part time - Remote

Similar Remote Jobs

Client Experience Associate - Part time - Remote

Entry Level Customer Service Sales (Work From Home)

(Online Remote jobs) American Express Data Entry Jobs

Marketing Internship for High School and College Students

Louisiana Remote OT Job Full Time, Competitive Pay

Amazon Product Tester and Reviewer - Work Remotely

Benefits Advisor (Full time) - Work from home

Benefits Specialist (Work from home) - Flexible hours

Morning Live Chat Agent ? Work from Home

PT Remote Sales Rep Uncapped Commission Flex Hours

Financial Services Operations and Risk Career Specialist

Entry-Level Traveling Leasing Specialist

Fully Licensed/REMOTE Couples Therapist @ Faith Based TX Practice [BONUSES AVAILABLE]

Real Estate Acquisitions Specialist (Remote Commission-Based Easy Leads To Close) - Immediate Hiring

Envysion - Part-Time Loss Prevention Specialist (Remote)

Administrative Assistant/Authorization Specialist (Part-Time...

Part-time AI Writing Evaluator (Tier 2)

Fitness Trainer (Part-Time – Mornings)

Work from Anywhere Social Media Representative

CRM Functional Consultant