Remote Healthcare Customer Service Rep | $15/hour + bonus | Starts 2/27/25

Job Overview

Are you driven by a passion for supporting individuals in their healthcare journey? We are seeking a Healthcare Customer Service Representative who is dedicated to providing empathetic and knowledgeable assistance to patients, members, and healthcare providers. This remote position allows you to significantly impact people?s lives through meaningful interactions while working from the comfort of your home.

Key Responsibilities
? Engage and educate patients and members through proactive outreach regarding healthcare services and benefits.
? Foster relationships with customers to ensure they feel acknowledged and valued.
? Clearly articulate the advantages of healthcare programs, assisting members in making informed choices.
? Address inquiries and resolve concerns with a professional and empathetic approach.
? Encourage members to set healthcare objectives and guide them toward relevant resources.
? Deliver exceptional support by anticipating customer needs and providing effective solutions.
? Uphold productivity and quality standards, emphasizing outstanding customer service.

Required Skills
? A sincere commitment to helping others and enhancing healthcare experiences.
? Excellent communication abilities to engage and educate members in a friendly and professional manner.
? Prior experience in customer service, particularly in call centers or similar environments, is preferred.
? Proficiency with technology and attention to detail in handling computer applications, including data entry and Microsoft Office tools.
? Self-motivated and adaptable, thriving in a results-oriented atmosphere.
? Strong problem-solving skills to effectively manage objections and present clear solutions.

Qualifications
? High school diploma or GED is required.

Career Growth Opportunities

We are committed to the professional development of our team members, offering numerous avenues for skill enhancement and career advancement within the healthcare customer service sector.

Company Culture and Values

Our organization values diversity and inclusion, fostering a work environment where every team member is respected and empowered. We focus on delivering exceptional service while supporting one another in our collective efforts.

Compensation And Benefits

We offer a competitive compensation package, including:
? Base pay of $15 per hour, with opportunities for performance-based bonuses.
? Comprehensive benefits, featuring:
? Health, dental, and vision insurance
? 401(k) with company matching
? Paid time off and paid holidays
? Flexible spending accounts (FSAs)
? Employee wellness programs
? Opportunities for career development

If you are eager to embark on a fulfilling career in healthcare customer service and make a meaningful difference in the lives of others, we encourage you to apply today!

Employment Type: Full-Time