Customer Service Rep (REMOTE)
Description
This company is seeking a Customer Service Representative to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints...
A typical Customer Service Representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities
? Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
? Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
? Refer unresolved customer grievances to designated departments for further investigation.
? Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
? Building and maintaining strong business relationships with existing customers through established service and sales standards.
? Developing, maintaining and demonstrating a basic knowledge of current company products and services; maintaining confidentiality when handling customer requests and transactions
? Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
? Ability to work independently and manage one time.
? Ability to accurately document and record customer/client information
Skills
Customer service, Collection, Patient account, Medical collections, Medicare, Medicaid, Health care, Medical billing, Accounts receivable
Top Skills Details
Customer service,Collection,Patient account,Medical collections,Medicare,Medicaid
Additional Skills & Qualifications
? Previous experience with computer applications, such as MS Outlook or data entry software.
? Education/Experience: High school diploma or GED preferred.
? 0-2 years customer service related experience required.
Experience Level
Entry Level
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
Similar Remote Jobs
Customer Service Rep (REMOTE)
Posted on: 16-07-2024 19:04
Online Call Center Associate
Posted on: 16-07-2024 19:04
User Experience Athlete ( Night shift, Remote)
Posted on: 16-07-2024 19:04
Online Remote Google Job
Posted on: 16-07-2024 19:04
Online Account Support Representative
Posted on: 16-07-2024 19:04
Remote jobs at aetna - Supporting staff
Posted on: 16-07-2024 19:04
Apple Remote Jobs(Data Entry) - No Experience
Posted on: 16-07-2024 19:04
Youtube Content Creator at LOVE OF COUNTRY
Posted on: 16-07-2024 19:04
Customer Support Specialist - Apple Store (Work From Home)
Posted on: 16-07-2024 19:04
Nurse Specialist II, Clinical Denials
Posted on: 16-07-2024 19:04
Work From Home Office Personal Assistant
Posted on: 02-01-2025 03:58
Data Security Architect
Posted on: 30-10-2024 05:35
Chat Support Associate
Posted on: 16-11-2024 19:13
Chewy Remote Jobs Customer support (Work From Home )
Posted on: 13-09-2024 00:00
Disney Destinations Communications Intern
Posted on: 26-12-2024 06:10
Amazon Remote Chat Support Careers | $25-$35/hr | Begin Without Experience
Posted on: 23-10-2024 04:43
Property & Casualty Licensed Insurance Representative-- Work From Home
Posted on: 02-02-2025 00:00
Singing Teacher for Online Voice Lessons - Fully Remote - Flexible Schedule
Posted on: 31-01-2025 10:02
Entry Level- Full time / Part time Remote Work From Home Data Entry - Typist -Proof Reading
Posted on: 13-12-2024 17:48
Real Estate Agent
Posted on: 16-07-2024 18:44