Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Remote, USA Full-time Posted 2025-04-27

About the position

The Contact Center Representative at Regions Bank is a remote position focused on providing exceptional customer service in the banking sector. The role involves assisting customers with their banking needs, answering inquiries, and offering solutions to enhance their financial well-being. The position emphasizes ongoing training and development, ensuring representatives are well-equipped to support customers effectively.

Responsibilities
? Answer customer inquiries and provide solutions to enhance their banking experience.
,
? Educate customers on a wide range of banking products and services.
,
? Implement core values in every customer interaction to build strong relationships.
,
? Participate in ongoing training and development to improve banking knowledge and customer service skills.

Requirements
? High school diploma or GED required.
,
? Ability to pass assessments associated with the position.
,
? Completion of three weeks of instructor-led training and two weeks of on-the-job training.

Nice-to-haves
? One year of customer service or production experience preferred.
,
? Retail experience is strongly preferred.
,
? A history of customer-facing roles is advantageous.
,
? Some college education is preferred.

Benefits
? Paid Vacation/Sick Time
,
? 401K with Company Match
,
? Medical, Dental and Vision Benefits
,
? Disability Benefits
,
? Health Savings Account
,
? Flexible Spending Account
,
? Life Insurance
,
? Parental Leave
,
? Employee Assistance Program
,
? Associate Volunteer Program

Apply for the Job

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Similar Remote Jobs

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Bank of America Customer Service Representative (remote Jobs)

CVS Health data entry jobs - Hiring Now

Low ticket website sales commission only high pay

Work from Home Sales (Part Time): Hiring Immediately

Apple Home Advisor (Remote Work Opportunity) ? USA

Data entry for AI development ($20+/hr) - Remote

Release Technician / Engineer Night shift - Remote

Apple At-Home Advisor Jobs ? No Experience Needed

Math Tutor - Part Time Work From Home

Yelp Spam Comment Remover Jobs ? Work From Home ? DPSM

Remote Sales Agent: Flexible Hours, Lucrative Rewards

Amazon Customer Service Jobs ? Work At Home ? Full Time

Customer Service Representative ? Work From Home ( CVS Health REMOTE WORK)

Google Jobs Remote No Degree | Work with Google from Home | No Degree Required | Earn $25-$35/hr

City Mail Carrier

Walmart Remote Careers (Work Remote From Home) - Apply Now

Disney Remote Job At Home (Entry Level/No Experience)

Staff Auditor - Audit Training

Remote Data Analyst - Entry Level