Online Chat Support Representative
About the Role:
We are looking for a talented Candidate Title to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients through online chat interactions. You will engage with customers, answer their queries, and provide them with accurate information about our products and services. This is a fantastic opportunity to develop your skills and knowledge in the automotive industry.
- Responsibilities:
- Respond to customer inquiries via online chat
- Provide accurate product and service information
- Schedule appointments and capture customer contact information
- Summarize interactions based on customer needs
What We Offer:
We provide a dynamic and supportive work environment with opportunities for growth and development. Our associates enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as company contributions to their HSA and a 6% match on 401(k).
- Requirements:
- Previous experience in retail customer service or the automotive industry
- Basic internet and window-based computer skills
- Strong ability to multitask and communicate effectively
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