Customer Service (remote work )

Remote, USA Full-time Posted 2025-04-26

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA

Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply for the Job

Customer Service (remote work )

Similar Remote Jobs

Customer Service (remote work )

Travel Planning Assistant _ Remote

Local Class A Truck Driver

Customer service/work from home agents

Contact Center Professionals-Remote from TN

Principal Researcher - Talent Analytics

Customer Service Associate / Cashier

Remote Executive Receptionist | WFH

Entry-Level Data Entry Specialist (Remote)

Online Admissions Representative- Remote/Kentucky Campus

Building Information Modeling (BIM) Intern, Spring 2025

Senior Supply Chain Consultant - Digital Transformation Expert

Remote Customer Service Agent | Part-Time | Earn $20-$25/hr | No Experience Needed | Work from Home

Contact Center Ride Success Agent - Fully Remote

Physical Therapy Assistant - $21 per hour

ABARTA Coca-Cola - Industrial Engineering Project Manager

Fully Remote Special Education Teacher Job in Texas (Teletherapy)

American Express Remote Jobs $30/Hr (Virtual, Online)

Chewy Customer Support Specialist (Remote) ? Part-Time Jobs

Topic Researcher for Celebrity Drama and News YouTube Channel