Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 27-02-2025 00:00
House Manager/Personal Assistant
Posted on: 27-02-2025 00:00
Mobile Support Analyst - ITIL
Posted on: 27-02-2025 00:00
Work online as a chat moderator
Posted on: 27-02-2025 00:00
On Air Personality - Milwaukee Bucks YouTube Channel
Posted on: 27-02-2025 00:00
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 27-02-2025 00:00
Online Survey Taker
Posted on: 27-02-2025 00:00
Fully Remote Data Entry Clerk ? No Experience Needed
Posted on: 27-02-2025 00:00
(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed
Posted on: 27-02-2025 00:00
Remote Data Entry Clerk (Entry Level)
Posted on: 27-02-2025 00:00
Easy Remote Administrative Assistant Jobs for Teens No Experience
Posted on: 09-11-2024 04:38
Work From Home Delta Virtual Assistant Jobs (Hiring Immediately)
Posted on: 24-09-2024 00:00
Marketing Intern - Summer
Posted on: 16-09-2024 00:00
Online Order Filling Team Associate
Posted on: 20-01-2025 06:20
Remote Vacation Booker- Part Time
Posted on: 27-02-2025 00:00
Remote Certified Pharmacy Technician (Start of Care)
Posted on: 23-02-2025 00:00
Web Chat Officer ? Work from home
Posted on: 25-09-2024 00:00
Central Regional Sales Manager
Posted on: 20-01-2025 00:00
FX Digital Media Internship, Spring 2025
Posted on: 23-02-2025 00:00
Security Police Officer
Posted on: 27-02-2025 00:00