Remote Call Center & Chat Support Representative
Remote, USA
Full-time
Posted 2025-04-26
Remote Call Center & Chat Support Representative (Work from Home)
Job Type: Full-Time / Part-Time | Remote | Flexible Hours
Job Overview:
We are seeking a Remote Call Center & Chat Support Representative to provide top-tier customer service through phone calls and live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer calls and live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
Similar Remote Jobs
Remote Call Center & Chat Support Representative
Posted on: 27-02-2025 00:00
Part-time customer service for awesome fully-remote tech company
Posted on: 27-02-2025 00:00
Amazon Product Tester (US-Based Remote Job) - Work From Home Job
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
K-8 Remote teachers
Posted on: 27-02-2025 00:00
Customer Service Representative/Administrative Support Remote
Posted on: 27-02-2025 00:00
Inbound Sales Representative ($1,000 Completion Bonus)
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Earn Up to 19 Per Hour as a Remote Customer Service Representative
Posted on: 27-02-2025 00:00
Art Sales Associate
Posted on: 27-09-2024 00:00
Nurse Practitioner (100% Remote - No Commute | Flexible Schedule | Incredible Benefits!)
Posted on: 12-12-2024 19:16
Global Payroll Expert Team Lead, Americas
Posted on: 31-01-2025 09:59
Product Support Chat Specialist (Remote / No Experience / Beginner Level)
Posted on: 02-12-2024 03:10
Medical Documentation Specialist ? AI-Based Transcription Platform
Posted on: 31-01-2025 10:03
Analyst - Cyber Threat Intelligence (Remote)
Posted on: 25-09-2024 00:00
[Part-Full/Remote] Ups Product Design Manager, Research ?
Posted on: 08-12-2024 17:20
Account Associate - State Farm Agent Team Member
Posted on: 27-02-2025 00:00
Delivery Driver - Full Time- Omnicare
Posted on: 27-02-2025 00:00
Customer Services Spec (CON)
Posted on: 20-11-2024 13:46