Live Chat Agent WFH REMOTE

• *Job Overview:**We are seeking a motivated and customer-focused individual to join our team as a Live Chat Agent WFH REMOTE. As a Live Chat Agent, you will be responsible for providing excellent customer service and support through our online chat platform. This is a full-time remote position based in Raleigh, NC, with a salary range of $14 to $24 per hour.**Responsibilities:**- Respond to customer inquiries and provide support through our live chat platform- Assist customers with product information, troubleshooting, and issue resolution- Maintain a high level of professionalism and customer service at all times- Collaborate with team members to ensure customer satisfaction and resolution of issues- Stay up-to-date on product knowledge and company policies to provide accurate information to customers**Requirements:**- Previous customer service experience in a chat or online support role preferred- Excellent written communication skills and the ability to type quickly and accurately- Strong problem-solving skills and the ability to think on your feet- Ability to multitask and prioritize in a fast-paced environment- High school diploma or equivalent required- Must have a reliable internet connection and a quiet workspace for remote workPlease note that Captrust is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We do not inquire about criminal backgrounds during the hiring process.If you are passionate about providing exceptional customer service and are looking for a rewarding remote opportunity, we encourage you to apply for the Live Chat Agent WFH REMOTE position at Captrust. Join our team and help us deliver top-notch support to our valued customers!
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