Remote Live Chat Agent
We are seeking a highly skilled and customer-focused Remote Chat Support Agent to join our team. As a Chat Support Agent, you will provide exceptional customer service and support to our customers through live chat, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:
? Respond to customer inquiries and issues via live chat
? Resolve customer complaints and concerns in a timely and professional manner
? Provide product and service information to customers
? Troubleshoot and resolve technical issues with guidance from senior agents
? Document customer interactions and update records in our database
? Meet and exceed customer satisfaction and performance targets
? Collaborate with colleagues to achieve team goals and objectives
? Stay up-to-date with product knowledge and company updates through training and development programs
Requirements:
? 1-2 years of experience in customer service or chat support
? Excellent communication... typing, and problem-solving skills
? Ability to work independently in a remote setting
? Strong attention to detail and organizational skills
? Proficiency in chat software and technology
? High school diploma or equivalent required; degree in a related field preferred
Benefits:
? Flexible schedule
? Paid time off
? Work from home
? 2 weeks paid time off per year
? Paid holidays
? Health, dental, vision, and life insurance
Similar Remote Jobs
Remote Live Chat Agent
Posted on: 19-08-2024 00:00
Customer Service Sales Agent
Posted on: 19-08-2024 00:00
Software Quality Engineer m/w/d
Posted on: 19-08-2024 00:00
Marketing Director - Remote
Posted on: 19-08-2024 00:00
Remote Customer Service Agent
Posted on: 19-08-2024 00:00
Remote Customer Service Agent
Posted on: 19-08-2024 00:00
Attorney (Pre-litigation, Personal Injury)
Posted on: 19-08-2024 00:00
Remote Chat Support Specialist
Posted on: 19-08-2024 00:00
Solar Sales Closer Extraordinaire
Posted on: 19-08-2024 00:00
Remote Live Chat Agent
Posted on: 19-08-2024 00:00
Google online Remote Careers - Google Jobs In USA
Posted on: 16-07-2024 18:38
Data Analyst - Remote
Posted on: 01-11-2024 07:54
Ohio: Virtual Intervention Specialist
Posted on: 23-02-2025 00:00
Army Civilian Talent Management Project Manager w/PMP (telework)
Posted on: 23-02-2025 00:00
Remote Call Center Representative
Posted on: 25-11-2024 05:19
Amazon Remote Data Entry Clerk
Posted on: 16-09-2024 00:00
ESPN Remote Jobs (Data Entry) ? Work From Home Job
Posted on: 01-07-2024 16:52
Google Cloud Platform (Google Cloud Platform) Data Architect
Posted on: 16-07-2024 18:40
Security Guard Entry Level
Posted on: 22-10-2024 05:27
Online Data Entry Specialist Entry level
Posted on: 31-01-2025 09:59