Remote Call Center Agent [NIGHT SHIFT]
Shifts available: EASTERN Time2pm-10pm: Monday/Tuesday/Thursday/Friday/Sunday230pm-1030pm: Monday/Wednesday/Thursday/Friday/Sunday Responsibilities:Manage large amounts of inbound and outbound callsTake messages and dispatch them according to client?s instructionsFollow communication ?scripts? when handling different topicsObtain, enter and update all patient information in the patient?s... electronic records to main accuracy for scheduling purposes. Skills / Schedule Requirements:1 Year PreviousCall Center Experience / Heavy Call VolumeStrong phone and verbal communication skills along with active listeningComputer Literate and must be able a minimum of 30 wpmResponsible self starter who requires minimal supervisionHigh school diploma / GED Computer / Hardware Requirements:PC: must be Windows 10 Home or Pro with standard keyboard/mouseLaptop: must be Windows 10 Home or Pro with standard keyboard/mouse8 GIG RAM minimum requiredAnti-virus with firewall Fast Internet speedMust have ability to hard wire into internet modem with Ethernet cord [NO WIFI ALLOWED] Phone: working landline or cell phoneHeadset: hands free & noise free canceling headset microphone that eliminates background sounds like dogs barking or people talking Job Type: Full-time Pay: From $16.00 per hour Expected hours: 40 per week Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Holidays
Night shift
Weekends as needed
Application Question(s):
Do you have your own windows based computer with high speed internet access?
Shift required is the NIGHT shift and you must be available to work shift required as posted. Are you available to work the required shift?
Language:
Spanish (Preferred)
Work Location: Remote
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