Customer Service Agent (Part-Time) – Yankton
Job Summary:
Job Title: Customer Service Agent (Part-Time)
Location: Yankton
Salary: $15 per hour
Working Hours: Under 4 hours
Company: Amazon
Benefits: Health, Dental, Paid Training, and Paid Vacations
Amazon, a leading global online retailer, is seeking a part-time Customer Service Agent in Yankton. We offer a competitive wage of $15 per hour for a work schedule of under 4 hours. Our comprehensive benefits package includes health and dental insurance, paid training, and vacation time.
Job Description:
As a Customer Service Agent, you will be responsible for providing exceptional service to our customers. This includes handling customer inquiries, resolving complaints, and providing information about our products and services.
Responsibilities:
1. Respond to customer inquiries via phone, email, or chat.
2. Resolve customer complaints or direct them to appropriate personnel.
3. Assist customers in navigating our website and using our services.
4. Provide information about our products and services.
5. Maintain customer records and update account information.
6. Coordinate with the team to ensure customer satisfaction.
Requirements:
1. Excellent communication and interpersonal skills.
2. Ability to handle multiple tasks and prioritize work.
3. Previous experience in a customer service role is a plus.
4. Proficiency in using computers and related software.
5. High school diploma or equivalent.
Educational Qualifications:
High school diploma or equivalent is required. Further education in business administration, marketing, or related fields would be an advantage.
Experience:
Previous experience in a customer service role is highly preferred. Training will be provided.
Company Overview:
Amazon is a customer-centric company and one of the world’s leading online retailers. We strive to be the Earth’s most customer-friendly company, where people can find and discover anything they might want to buy online. Join us and be part of our mission to be the most loved company in the world.
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply. Be a part of Amazon?s mission to continually raise the bar for customer experience.
Note: The safety and wellbeing of our employees are our top priority. We have implemented safety measures in response to COVID-19, following the guidelines from global and local health authorities.
Apply today to join the Amazon family!
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