Virtual Customer Support Associate – Remote
Virtual Customer Support Associate – Remote
Job Summary
Job Type: Full-time
Salary: Competitive hourly rate
Company: XYZ Solutions
Location: Remote
Benefits: Health insurance, Paid time off, Flexible work hours, Professional development opportunities
Job Description
XYZ Solutions is seeking a dedicated and customer-focused Virtual Customer Support Associate to join our team. As a remote position, this role offers the flexibility to work from anywhere while providing exceptional support to our valued customers. The ideal candidate will have strong communication skills, a problem-solving mentality, and a passion for helping others.
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent; college degree preferred
Responsibilities
- Manage large amounts of incoming calls and emails
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Similar Remote Jobs
Virtual Customer Support Associate – Remote
Posted on: 12-09-2024 00:00
Part time work from home no experience jobs in New York
Posted on: 12-09-2024 00:00
Delta Airlines Flight Attendant No Experience Required Part-Time
Posted on: 12-09-2024 00:00
Remote Data Entry Clerk – $18/Hour Part-Time Flexible Hours
Posted on: 12-09-2024 00:00
Retail Associate (Part-Time – Flexible)
Posted on: 12-09-2024 00:00
Passenger Van Driver
Posted on: 12-09-2024 00:00
Customer Service Representative – Start Today
Posted on: 12-09-2024 00:00
Amazon jobs at home – Office Associate (Part-Time Remote Job)
Posted on: 12-09-2024 00:00
Remote Virtual Assistant – Full Remote Data Entry Position
Posted on: 12-09-2024 00:00
American Airlines Junior Flight Attendant Entry Level Travel Opportunities
Posted on: 12-09-2024 00:00
Customer Support Specialist
Posted on: 11-07-2024 07:46
Team Coordinator Intern
Posted on: 30-11-2024 09:47
Healthcare Product Manager
Posted on: 31-01-2025 09:56
Registered Nurse (RN) | Academic Year 24/25 | South of Portland, Oregon
Posted on: 16-01-2025 19:17
Entry Level Netflix Data Entry - No Experience - Remote Jobs
Posted on: 27-02-2025 00:00
Kid Check Attendant - Cast Member
Posted on: 16-01-2025 19:16
Disney Remote Job At Home (Entry Level/No Experience)
Posted on: 27-02-2025 00:00
Window Clerk/Customer Service - No Experience Required
Posted on: 28-01-2025 06:22
Business Development GTM Lead - High Tech Vertical
Posted on: 17-12-2024 18:02
Bulk Account Merchandiser 5Day NU
Posted on: 27-02-2025 00:00