Client Relations Coordinator
Job Summary
**Job Type:** Full-time
**Salary:** $55,000 – $65,000 annually
**Company:** Amazon Inc.
**Location:** Washington
**Benefits:** Health, Dental, Paid Training, Paid Vacations, Retirement Plans
We are seeking a dedicated and enthusiastic Client Relations Coordinator to join our dynamic team at Amazon Inc. in Washington. If you have a passion for customer service and thrive in a fast-paced environment, this role offers you an excellent opportunity to grow your career with a global leader in e-commerce.
Description
As a Client Relations Coordinator, you will be responsible for ensuring that our clients receive outstanding customer service, support, and satisfaction. You will act as the primary point of contact for our clients, addressing their needs and concerns promptly and professionally.
Responsibilities
– Serve as the main contact for client inquiries and issues
– Address and resolve client concerns and complaints in a timely manner
– Maintain detailed records of client interactions and transactions
– Collaborate with various departments to ensure client needs are met
– Provide clients with product and service information
– Assist in the development and implementation of client service policies and procedures
– Follow up with clients to ensure their ongoing satisfaction
Requirements
– Proven experience in client relations or customer service
– Exceptional communication and interpersonal skills
– Strong problem-solving abilities
– Ability to work independently and as part of a team
– Proficiency in Microsoft Office Suite
– Detail-oriented with strong organizational skills
Educational Qualifications
– Bachelor? degree in Business Administration, Communications, or a related field
Experience
– Minimum of 2 years of experience in a client relations or customer service role
Company Overview
Amazon Inc. is a global leader in e-commerce and technological innovation. We are committed to providing our customers with the best possible shopping experience, and we pride ourselves on our customer-centric approach. Our team is made up of passionate, dedicated professionals who strive to make a difference every day.
Why Join Amazon
– Be part of a global leader in e-commerce and innovation
– Work in a dynamic and supportive environment
– Opportunities for career growth and development
– Enjoy comprehensive benefits that support your health and well-being
Equal Opportunity Employer Statement
Amazon Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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