Sales Conversion Specialist, SME

At American Express Global Business Travel, we are looking for a Sales Conversion Specialist, SME to join our team and help to drive sales and conversions. We are looking for a motivated individual with exceptional sales skills, an understanding of the travel industry, and a passion for customer service. The successful candidate will have a proven track record of success in sales, a deep... knowledge of sales analytics, and a commitment to building relationships with our customers.The ideal candidate is a great communicator, highly organized, and has the ability to think critically and work independently. This person should also possess excellent problem-solving skills and be able to manage multiple tasks simultaneously while working in a fast-paced environment.If you are looking for an exciting opportunity to make an impact, this is the job for you!

Responsibilities: Develop and implement effective sales strategies to increase conversions and maximize profits. Analyze sales analytics to identify trends and opportunities for improvement. Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty. Communicate effectively with customers to ensure they are receiving the best service and solutions. Manage multiple tasks simultaneously while working in a fast-paced environment. Monitor and track key performance indicators to ensure sales goals are being met. Identify areas of improvement and make recommendations to increase conversions and customer satisfaction. Work closely with other departments to ensure a seamless customer experience. Utilize problem-solving skills to quickly resolve customer issues. Stay up to date on industry trends and best practices.

American Express Global Business Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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