Care Specialist (Customer Support) - Hybrid

Remote, USA Full-time Posted 2025-03-12

Employer Industry: Consumer Technology and Care Services

    Why consider this job opportunity...
  • Hourly rate of $21/hr (non-negotiable)
  • Potential for annual bonuses and short- and long-term incentives
  • Comprehensive benefits package including health insurance, life and disability insurance, and a generous 401K employer matching program
  • Opportunity for career advancement within a mission-driven organization
  • Hybrid work model offering flexibility with in-office and remote work days
  • Supportive and collaborative work environment focused on making a positive impact in the caregiving industry
    What to Expect (Job Responsibilities):
  • Conduct family interviews to assess and understand care needs, schedules, and job requirements
  • Provide education and guidance related to the caregiving industry and best practices
  • Compose and publish job posts on the employer's platform to attract qualified candidates
  • Screen and vet care provider candidates through applications and interviews
  • Collaborate with Care Specialist teams to deliver a comprehensive range of service offerings
    What is Required (Qualifications):
  • Bachelor's Degree required
  • 2-4+ years of client service experience, preferably in a human services or child care field
  • High emotional intelligence and strong communication skills, both written and verbal
  • Exceptional multi-tasking, organizational, and time management skills
  • Ability to adapt quickly in a fast-paced environment
    How to Stand Out (Preferred Qualifications):
  • Experience in the caregiving or child care industry
  • Familiarity with online platforms for job postings and candidate screening
  • Strong writing skills for creating engaging job posts
  • Previous experience in a role requiring high levels of customer service
  • Demonstrated ability to work collaboratively in a team setting

#ConsumerTech #CareServices #CustomerService #CareerOpportunity #HybridWorkModel

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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