Junior Application Support Engineer

Remote, USA Full-time
Tradeweb is seeking a Junior Application Support Engineer to join their Application Support team. The candidate will play a vital role in diagnosing production issues and assisting various teams, gaining a comprehensive understanding of the retail fixed income marketplace. Responsibilities Provide day-to-day application level support for production incidents Work closely with business and technology teams to analyze and resolve issues on the platform Provide a consistently high-level of service to all customers, internal and external Develop new automation application tools and maintain existing automation tools Skills Bachelor's Degree completed or relative work experience required Understanding of relational databases, preferably Oracle 19 Knowledge of object-oriented programming, preferably Java and Perl Technical knowledge of Unix and Windows operating systems Demonstrated ability in scripting (python and bash) as well as Unix command tools Understanding of Apache Tomcat, Tomee and HTTP servers desired Strong organizational and problem-solving skills Good verbal and written communication skills Team player and detail oriented Ability to work in a fast-paced, often pressurized environment Must be willing to work some evenings or weekends for production code deployments and other support needs Continuous build and integration systems understanding (e.g. Bamboo, Gitlab CI/CD) Source control platforms Configuration management tool like Ansible Benefits Health Insurance: Highly competitive medical, dental, and vision programs Hybrid Environment: Our employees have the flexibility of working in the office and from home. Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members. Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses. Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute. Pre-Tax Commuter Benefits Program ARAG Legal Services Employee Assistance Program Tuition Reimbursement Financial Wellness Tools Travel Assistance Benefits Pet Insurance Corporate Gym Subsidies Wellness Perks Paid Time Off and Parental Leave Company Overview Tradeweb Markets is a global marketplace for electronic fixed income. It was founded in 1997, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Tradeweb has a track record of offering H1B sponsorships, with 51 in 2025, 57 in 2024, 54 in 2023, 42 in 2022, 54 in 2021, 48 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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