Law Office Administrator - Hybrid
About the position Selective Insurance is looking for a Law Office Administrator for our Workers Compensation Staff Counsel Program. This is a hybrid role with 3 days in office and 2 remote. The individual in this position is responsible for managing the day-to-day activities of the law office and for providing administrative support to a managing attorney and support team to ensure the effective and efficient operation of the offices. Serves as the direct report manager of legal assistants and paralegals (8-10 direct reports across 6 office locations). All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Provide direct and consistent oversight to legal professionals including daily support, real time feedback, and coordinated process improvement. • Review substantive legal work being completed by legal assistants and paralegals to ensure maximum productivity and quality work product, identify knowledge gaps and ongoing training needs. • Ensure office proficiency in all platforms utilized. • Collaborate with Legal Operations Manager and Managing Attorney on existing workflows, create/propose solutions, execute strategies. • Develop and implement onboarding and training plans for legal support team and partner with Managing Attorney to develop the same for attorneys (with a focus on technology). • Proactively assess, request, interview, and hire additional legal support members upon requisite approvals, manage turnover as needed. • Participate in hiring of all new staff members. Evaluate applicants, conduct interviews, complete onboarding, train/orient/mentor new hires on office procedures, HR systems, assignments. • Attend WC meetings (state specific and program wide), identify areas for improvement, facilitate conversations, propose solutions, act upon takeaways. • Standardize administrative processes and ensure consistent file maintenance while honoring the nuance of workers' compensation. • Lead performance conversations, encourage professional development, foster a culture of accountability and growth, work with HR as needed. • Maintain supporting documents for performance issues as well as development opportunities and succession planning. • Play an instrumental role in championing our case management system, leverage reports/dashboard to manage team. • Carry out other responsibilities as needed by Legal Operations Manager and/or Managing Attorney including but limited to tasks pertaining to office supplies/equipment, facilities/maintenance, vendors, accounting, expense management, IT troubleshooting, team building employee activity committee events. Requirements • Proficiency in Microsoft Word, Outlook and Excel required. • Typing/dictation skill required. • Legal case management software experience required. • Excellent customer service, writing, and oral communication skill required. • High school diploma or equivalent preferred. • College degree or business school desired. • Minimum of 10 years legal secretary or paralegal experience within the jurisdiction. • Supervisory/management experience is strongly preferred. • Experience in workers compensation is required. Benefits • Comprehensive health care plans. • Retirement savings plan with company match. • Discounted Employee Stock Purchase Program. • Tuition assistance and reimbursement programs. • Paid time off plans. Apply tot his job