LCD Technical Training Consultant – Internal Only - Transforming Adult Learning Experiences at Workwarp

Unlock Your Potential as a Technical Training Consultant Are you passionate about delivering exceptional training experiences that empower adult learners? Do you have a flair for developing engaging remote, classroom, and blended learning materials? Workwarp, a pioneering organization, is seeking an experienced LCD Technical Training Consultant to join our dynamic team. As a Technical Training Consultant, you will play a pivotal role in shaping the skills and knowledge of Leave and Care Division (LCD) technicians, specialists, managers, and supervisors. If you're a motivated and creative professional with a passion for adult learning, we invite you to apply for this exciting opportunity. About Workwarp and the Leave and Care Division At Workwarp, we are dedicated to fostering a culture of integrity, kindness, equity, and inclusion. Our Leave and Care Division is committed to providing exceptional support to employees and stakeholders. We value diversity, respect, and empathy, and we're looking for professionals who share these values. As a Technical Training Consultant, you will be part of a team that is passionate about delivering high-quality training experiences that make a lasting impact. Key Responsibilities As the LCD Technical Training Consultant, you will be responsible for: Providing technical expertise on delivering training to LCD staff, including Leave and Care technicians, specialists, managers, and supervisors. Developing and delivering specialized training on technical systems and processes related to the work of the Leave and Care Division. Ensuring that both new and existing staff are skilled in the use of the LCD CRM system, external facing portal, and various software applications needed for their jobs. Instilling in staff a passion for the work of the Leave and Care Division. Coordinating with training teams or subject matter experts to provide training to LCD staff, prepare training and orientation materials, and conduct presentations. Developing training materials, including handouts, job aids, models, multimedia visual aids, video tutorials, and PowerPoint presentations. Working with subject matter experts to develop content consistent with adult learning theory principles suitable for building into eLearning modules. Coordinating with training teams and subject matter experts to prepare classroom curricula, training, and materials consistent with state law and operational policies. Selecting and/or creating e-learning training curriculum for the LCD. Researching advancements in technologies and methods associated with e-learning, online training platforms, and curricula development. Essential Qualifications To be considered for this role, you must have: A combination of education or relevant experience, such as technical system database training equivalent to six (6) years, which includes a minimum of two (2) years of training/teaching adult learners. OR: One (1) year as a WA Paid Leave specialist. OR: A certificate from an accredited institution of higher education in classroom curricula development, instructional design, eLearning design and development, or closely related specialty, and two (2) years of experience training/teaching adult learners. OR: A Bachelor's degree in public education, adult education, or closely related field, and two (2) years of experience training/teaching adult learners. OR: A Master's degree in education, social science, public administration, or a related field, and one (1) year of experience training/teaching adult learners. Preferred Qualifications We prefer candidates with: Additional years of experience developing remote, classroom, and blended learning materials for professional employees. Experience using eLearning development software like Articulate, Camtasia, etc. Knowledge and experience with applying Adult Learning Theory and Social Learning Theory in educational environments. Knowledge and experience with delivering technical training on software applications. Skills and Competencies To succeed in this role, you must possess: Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. Strong analytical and problem-solving skills. Experience with adult learning theory and instructional design principles. Proficiency in eLearning development software and tools. Career Growth Opportunities and Learning Benefits At Workwarp, we are committed to supporting the growth and development of our employees. As a Technical Training Consultant, you will have access to: Ongoing training and professional development opportunities. Mentorship and coaching from experienced professionals. Opportunities for career advancement and growth. A collaborative and supportive work environment. Work Environment and Company Culture We offer a flexible and supportive work environment that values work-life balance. As a Technical Training Consultant, you will have the opportunity to: Work remotely or in a hybrid environment. Participate in flexible work schedules and teleworking opportunities. Be part of a diverse and inclusive team that values respect, empathy, and kindness. Compensation and Benefits We offer a competitive salary and benefits package, including: A competitive salary range. Comprehensive health and wellness benefits. Opportunities for professional growth and development. A supportive and inclusive work environment. How to Apply If you're passionate about delivering exceptional training experiences and have a flair for developing engaging remote, classroom, and blended learning materials, we invite you to apply for this exciting opportunity. Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. Don't miss out on this exciting role. Apply now and take the first step towards transforming adult learning experiences at Workwarp! Apply for this job