Manager, Business Operations

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Salary: up to $75,000.00 Oversees, coordinates, and manages the business and administrative operations of the Toppel Career Center, including budgeting, finance, facilities, and office management. Provides strategic and operational support to the Associate Dean and Executive Director by managing financial planning, monitoring departmental performance, and implementing process improvements to enhance efficiency and effectiveness. Serves as a key liaison with university departments on matters related to purchasing, contracts, and facilities. Ensures compliance with university policies and supports the successful execution of departmental programs and events. Handles multiple projects simultaneously in a fast-paced, confidential environment. Purchasing and Budget Tasks Manage, implement, coordinate, plan, and evaluate the business operations for the department, which may include statistical, performance, and managerial reporting, budget support, capital planning, and process improvement Develop and ensure adherence to the department’s annual budget by university guidelines and policies. Participate in financial analysis and planning, including monitoring and reporting on monthly budget variances and opportunities to improve performance Oversee the review, approval, and reporting of all expenditures. Review and approve financial transactions Plan, organize, and oversee purchasing operations of the office Analyze budget and monitor and authorize expenditures daily Oversee and reconcile Workday expenses for the senior leadership team Manage contract process in collaboration with respective internal and external stakeholders Use Workday to generate reports for the Associate Dean, Executive Director, and Directors monthly Meet with Directors monthly to discuss events and expenses related to events to ensure we stay within budget and make budget-conscious choices Oversee the proper completion and submission of all purchase order requisitions, work orders, check requisitions, travel expense reports, and other purchasing documents Manage accounts receivable process at Toppel, ensuring that all funds for Toppel services are collected on time Investigate, analyze, and reconcile departmental accounts Formulate and provide revisions to the department’s annual budget; generate justification letter for budget increases Approve student assistant salary expenditures to ensure the office functions within budget Oversee submission of student time sheets to ensure students are working within hours according to budget OPERATIONS management Oversee the maintenance and upkeep of the Toppel building and all equipment, as well as the layout, arrangement, and housekeeping of office facilities Serve as liaison to the various departments within Facilities, including Access Control, HVAC, Design, Environmental Health and Safety, Landscape Design, and ABM Submit and troubleshoot work orders for any building maintenance and follow up as needed Submit work orders to activate Cane ID to access the building and request alarm codes for new staff members Create and manage support systems to ensure availability of cost-effective supplies, equipment, and management information Evaluate existing internal controls and approval processes and make recommendations on how to improve fiscal integrity and operational efficiency Establish and continuously assess the effectiveness of the internal controls within the unit and compliance with university policies and procedures; Ensure employees are trained on controls within the function and on university policy and procedures PERSONNEL Support supervisors with the department hiring process, including processing all the required documents with Human Resources through Workday Responsible for hiring all student staff within Workday Serve on a committee to plan and implement Toppel Student Training in the Fall and Spring Semesters Support for Associate Dean & Executive Director Manage the calendar for the Associate Dean and Executive Director Provide support to the Associate Dean and Executive Director as needed Coordinate set-up, swag bags, and catering needs for constituent meetings ADMINISTRATIVE DUTIES Order office supplies and maintain a current inventory of supplies and giveaways within three storage/supply areas Manage reservations for Toppel Loft and Conference Room Oversee all Toppel calendars and email inboxes to ensure continuity and provide routine and general clerical support Prepare financial forms (Internal Service Delivery (ISD) and reconcile expenses for travel cards and purchasing cards) Assist with the vision and logistics of department events Assist with ordering catering, decorating, and setting up for events Complete other duties as assigned KNOWLEDGE, SKILLS, ABILITIES (KSA): Knowledge of routine office practices and procedures Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment Knowledge of Microsoft Office (Word, Excel, PowerPoint) Knowledge of Workday preferred Solid relationship-building skills, able to interface with internal and external clients at all levels Excellent interpersonal communication skills Excellent written and verbal communication Ability to enter and verify information with accuracy and a reasonable rate of speed Ability to understand and follow oral and written instructions EDUCATION REQUIREMENTS: Bachelor’s degree preferred WORK EXPERIENCE REQUIREMENTS: Five (5) years of related experience Equivalent combinations of education/experience may be considered The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Apply tot his job