Manager, Customer & Salesforce Domain
About the position Our analysts transform data into meaningful insights that drive strategic decision making. They analyze trends, interpret data, and discover opportunities. Working cross-functionally, they craft narratives from the numbers - directly contributing to our success. Their work influences key business decisions and shape the direction of Comcast. Responsibilities • Lead discussions with business leaders and stakeholders to understand data and analysis needs and develop technical requirements. • Advise on the relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed. • Oversee analyzation of large, complex data to determine actionable business insights using self-service analytics and reporting tools. • Team queries disparate big data platforms such as Databricks, Teradata, SQL Server, Hadoop, and AWS. • Team combines data as needed from disparate data sources to complete analysis. • Lead identification of key business drivers and insights by conducting exploratory data analysis and hypothesis testing. • Participate in large scale programs implementing new sales and marketing tools such as Salesforce.com. • Oversee development of forecasting models to predict sales, demand and other key business metrics. • Review analysis of the results of campaigns, offers or initiatives to measure their effectiveness and identify opportunities for improvement. • Review and communicate findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers. • Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork. • Stay current with emerging trends in analytics, statistics, and machine learning and apply them to business challenges. • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Requirements • Bachelor's Degree • 5-7 Years of relevant work experience • Experience with Salesforce Sales Cloud • Proficiency in Structured Query Language (SQL) • Strong communication skills • Analytical skills Benefits • Paid Time off • Physical Wellbeing support programs • Financial Wellbeing personalized support • Emotional Wellbeing benefits • Life Events + Family Support Apply tot his job