Manager Long Term Services and Support - Aetna Better Health of Florida

At Aetna, we are dedicated to providing high-quality and comprehensive health care services to our members. As the Manager of Long Term Services and Support for Aetna Better Health of Florida, you will play a critical role in ensuring our members receive the best possible long-term care services. We are looking for a highly motivated and experienced professional to join our team and help us continue to improve the lives of our members. If you are passionate about making a positive impact and have the required qualifications, we invite you to apply for this exciting opportunity. Develop and implement strategic plans for long-term services and support programs to ensure high-quality care for Aetna Better Health of Florida members. Oversee and manage the day-to-day operations of the long-term services and support department, including budgeting, staffing, and resource allocation. Collaborate with internal and external stakeholders to identify and address gaps in services and develop innovative solutions to improve the overall member experience. Monitor and analyze key performance metrics to assess the effectiveness of long-term services and support programs and make necessary adjustments to ensure optimal outcomes. Ensure compliance with all relevant regulations and policies related to long-term care services. Develop and maintain relationships with community partners and service providers to enhance the network of long-term care options available to members. Lead and mentor a team of professionals to promote a positive and collaborative work environment. Conduct regular training and education sessions for staff to ensure they are equipped with the necessary knowledge and skills to provide high-quality long-term care services to members. Act as a liaison between Aetna Better Health of Florida and state agencies, representing the organization's interests and advocating for the needs of members. Stay updated on industry trends and best practices in long-term care services and incorporate them into the development and improvement of programs and services for members. Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.