New Business Customer Service Specialist

Zander Insurance is a century-old company experiencing remarkable growth and is seeking a New Business Customer Service Specialist. This role involves assisting clients with life insurance applications, providing proactive communication about products and services, and working within a supportive team environment focused on exceptional service. Responsibilities Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers Join a supportive team environment focused on professional growth and exceptional service Skills Service-Oriented: You have a high service aptitude and the heart of a teacher Reliable & Adaptable: You thrive in a fast-paced environment and are dependable Tech-Savvy: You have the tools and ability to occasionally work from home efficiently Ability to Commute: Nashville, TN 37209 (Required) Ability to Relocate: Nashville, TN 37209: Relocate before starting work (Required) Benefits 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance Company Overview Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals. It was founded in 1925, and is headquartered in Nashville, Tennessee, USA, with a workforce of 51-200 employees. Its website is