Onsite Data Entry in Pittston, PA in Chewy (job Id: 1676871475)

Remote, USA Full-time
ad1 Job Description Job title: Onsite Data Entry Company: Chewy Job description: Chewy Pharmacy is hiring with starting wages up to $17.25 per hour JOB SUMMARY: Chewy, the fastest growing licensed pharmacy e-commerce retail business in the market today, is seeking Full-Time motivated and confident Pharmacy Technicians to join our amazing Veterinary Service team onsite in Pittston, PA! This role will entail “Wow-ing” our pet-parent customers and business partners with stellar customer service, and processing prescription approvals for veterinary medication. Our Team Members are committed to providing an incredible customer and clinic experience. Why you’ll love working here: Safety, Health, and Culture are top priorities at Chewy Pharmacy with all our roles and locations. We offer the following benefits for our team members: Competitive starting wagesOpportunity for wage increases starting after 3-months of service.Climate-controlled environmentEmployee 20% Discount Program at Chewy for all your pet needs401k with company matchingReferral Bonuses – $500 per referralTeam building events and company-sponsored luncheonsCareer growth and promotion opportunitiesInsurance eligibility on the 1st of the monthSubsidized child, adult, and pet backup care throughDiscounts on many items through the LifeMart Discount platform What You’ll Do: Engage directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries.Research and problem-solve to determine appropriate solutions for the customer and clinic partners, and follow-up as needed to resolve issues.Complete data entry of prescriptions into Chewy healthcare softwareMaintain a high level of quality through data entry and order processing of veterinary pharmacy orders.Operate with understanding, active listening, patience, empathy and kindness to customers and partners alike.Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow. Many of our Team Members have grown into other roles and leadership positions, so having a long-term career focus is idealCommunicate with veterinary clinics over the phone (sometimes other channels as needed) with a variety of topics, primarily using our internal computer software and systems to research solutions and document clinic note accounts, so being detail-oriented is critical.Expect a significant part of the workday will be outbound veterinary clinic/customer phone contacts. What You’ll Need: 1-2 years working in a customer or healthcare focused environmentDemonstrate excellent communication skills (written, verbal, and listening)Ability to multi-task (i.e. talk on the phone while navigating on the computer and taking notes)Operate with ownership, be a self-starter, and have a strong attention to detailProficiency with Microsoft OutlookHigh school education or equivalentMust be able to maintain a Pharmacy Technician License from Pennsylvania Board of Pharmacy where appropriateCritical thinking skillsDemonstrated ability to multi-task and perform well in a face paced environmentAbility to adapt to change in accordance with the business needs of the companyWilling to work overtime as needed by the business unitMust bring proven ability to maintain confidentiality and secure sensitive informationMust be able to pass background checkShow up for work! Come on time and be committed to be your best. Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact . To access Chewy’s Customer Privacy Policy, please click here . To access Chewy’s California CPRA Job Applicant Privacy Policy, please click here . Expected salary: $17.25 per hour Location: Pittston, PA ad2 Apply tot his job
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