Operations Coordinator

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. The Operations Coordinator will support the onboarding and growth of merchant partners, driving product adoption and ensuring long-term success through effective operational management. Responsibilities Conduct online onboarding and training sessions for platform merchant partners Drive usage and success across both producing and non-producing accounts Build and maintain strong merchant relationships through consistent communication to drive platform adoption Monitor operational performance to ensure partner expectations and company goals are met Coordinate and manage operational, technical, and project-related tasks to ensure timely and successful execution Support the Operations Manager with day-to-day coordination and operational management Skills Excellent verbal and written communication skills, with the ability to lead training sessions Strong technical skills and comfort working with platforms, tools, and systems Strong interpersonal skills and a collaborative mindset Highly organized, detail-oriented, and able to manage multiple priorities Self-motivated, proactive, and comfortable working in a fast-paced environment Proficient in Google Suite Experience working with external partners, clients, or accounts preferred Salesforce experience preferred Experience in operations, onboarding, customer success, or account support is a plus Benefits Competitive pay and stock options Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) Newly added HSA and Pet Insurance 401(k) with company match Cell Phone Stipend Commuter benefits Company Overview Sunbit offers pay-over-time technology that allows users to finance everyday expenses by dividing payments into manageable installments. It was founded in 2016, and is headquartered in Los Angeles, California, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship Sunbit has a track record of offering H1B sponsorships, with 5 in 2024, 4 in 2023, 1 in 2022, 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.