OPO Hospital Services Specialist 1

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Life Alliance Organ Recovery Agency at the University of Miami has an exciting opportunity for an Organ Donation Process Specialist 1 (Palm Beach or North Broward County) position. The Organ Donation Process Specialist develops and coordinates educational programs aimed at promoting and increasing awareness of how organ donation functions within the hospital setting. The Process Specialist manages the relationship between hospital partners and ancillary providers, acting as a customer service liaison in order to strengthen relationships, increase hospital efficiency, and develop new programs to continually improve donor family care. The Donation Process Specialist collaborates with hospital management in forming strategic plans and goals with the aim of increasing organs donated across the service area. CORE JOB FUNCTIONS Educates hospital partners, keeping them informed of changes in the standards of care they are required to deliver or changes in policy and practice from the transplant community, and developing stronger relationships between the OPO and the 90+ hospitals in the service area. Maintains hospital referral base, sustains relationships with referring physicians and nursing staff. Initiates and implements changes in practice aimed at increasing and improving performance outcomes in all hospital services. Conducts root cause assessment of persistent problems. Establishes multi-disciplinary councils to develop standards of practice that will optimize outcomes. Works with hospital partners to form and maintain updated policies applicable to the organ procurement process. Participates in collaborative hospital committees and departmental and administrative meetings. Performs public and professional education and other hospital development functions. Conducts analysis of provider rate increase requests. Assists staff when needed in the procurement of required medical records or information pre- or post-recovery (i.e. x-rays, EMS runs, etc...). Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Bachelor’s degree in marketing, education, healthcare administration or relevant field. Minimum 1 year of relevant experience. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Apply tot his job