Part Time Agent, Airport Operations

Are you looking for a dynamic and exciting part-time opportunity in the aviation industry? Look no further than American Airlines! As a Part Time Agent in Airport Operations, you will have the chance to work in a fast-paced and customer-focused environment, while being a crucial member of our team. We are seeking individuals who are passionate about providing exceptional service and have a strong attention to detail. Join us in delivering a world-class travel experience for our customers. Provide excellent customer service to all passengers and guests at the airport. Perform check-in, boarding, and other related tasks according to company policies and procedures. Handle and resolve any customer inquiries or concerns in a professional and timely manner. Ensure accuracy and completeness of all travel documents and transactions. Collaborate with team members to efficiently and effectively manage flight schedules and customer needs. Adhere to safety and security protocols at all times. Maintain a clean and organized work area. Keep up-to-date with company policies, procedures, and regulations. Assist with any special requests or accommodations for passengers with disabilities or special needs. Communicate effectively and positively with team members, supervisors, and other departments. Follow all company and industry regulations and guidelines for luggage handling, boarding procedures, and flight safety. Continuously strive to improve processes and procedures to enhance the customer experience. Be available to work flexible hours, including nights, weekends, and holidays. Attend and participate in training and development programs as required. Represent American Airlines in a professional and positive manner at all times. American Airlines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.