**Part-time Chat Specialist – Customer Service Representative for Automotive and Recreational Vehicle Sales, Service, and Finance**

Remote, USA Full-time
Are you a customer service enthusiast with a passion for technology and a knack for providing top-notch support? Do you enjoy working in a fast-paced environment where no two conversations are ever the same? If so, we may have the perfect opportunity for you at blithequark! As a Part-time Chat Specialist, you will be the face of our company online, engaging with customers via live chat to answer their questions, provide product information, and help them schedule appointments. You will be working closely with our team to ensure that every interaction is a positive one, and that our customers leave with a smile on their face and a lead for our dealer clients. **About blithequark** blithequark is a leading provider of innovative technology solutions for the automotive and recreational vehicle industries. Our mission is to empower our dealer clients to succeed in today's digital landscape by providing them with the tools and support they need to attract and retain customers. We are a dynamic and growing company that values innovation, collaboration, and customer satisfaction above all else. **Responsibilities** As a Part-time Chat Specialist, your primary responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns * Providing product information and answering questions about our dealer clients' products and services * Narrowing down on appointment information to schedule appointments and ensure seamless communication between customers and dealers * Developing and maintaining a knowledge base of our ever-evolving products and services to ensure that you are always up-to-date on the latest information * Capturing customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review and analysis * Collaborating with our team to ensure that every interaction is a positive one and that our customers leave with a smile on their face and a lead for our dealer clients **Qualifications** To be successful in this role, you will need: * Previous experience in retail customer service or the automotive industry (although not necessary, it is preferred) * The ability to type at least 35 WPM, with 40 and above preferred * Basic internet and window-based computer skills * A strong ability to multitask, with gaming experience a plus * A positive and professional demeanor * Excellent written and verbal communication skills * The ability to adapt to change and enjoy a quick-paced work environment **Requirements** To apply for this role, you will need to: * Be able to attend 4 weeks of training, Tuesday-Saturday between the hours of 10:00am-6:30pm CST * Be able to work 5-hour time blocks daily after completing training * Meet the typing requirements (at least 35 WPM, with 40 and above preferred) * Possess a positive and professional demeanor * Demonstrate excellent written and verbal communication skills * Be able to adapt to change and enjoy a quick-paced work environment * Have gaming experience (although not required, it is preferred) **Benefits** As a Part-time Chat Specialist at blithequark, you will enjoy a range of benefits, including: * Great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center * A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation * A non-smoking environment that promotes a healthy lifestyle * Opportunities for career growth and development in a dynamic and growing company * A competitive salary and benefits package **How to Apply** If you are a customer service enthusiast with a passion for technology and a knack for providing top-notch support, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. **Equal Opportunity Employer** blithequark is an equal opportunity employer and welcomes applications from all qualified candidates, regardless of age, experience, or background. We are committed to creating a diverse and inclusive work environment that values innovation, collaboration, and customer satisfaction above all else. **Apply Now!** Don't miss out on this exciting opportunity to join our team at blithequark! Apply now to become a Part-time Chat Specialist and start your journey with us today! Apply for this job
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