**Part Time Customer Care Representative – Thrive at blithequark**

Are you passionate about delivering exceptional customer experiences and helping businesses thrive? Do you have a knack for problem-solving, communication, and teamwork? If so, we're excited to introduce you to this unique opportunity to join the blithequark team as a Part Time Customer Care Representative. **About blithequark** blithequark is a leading provider of inventory management and reporting tools that empower retailers and merchants to make informed decisions and drive business growth. Our mission is to help businesses thrive by offering innovative solutions that simplify their operations and improve their bottom line. As a Part Time Customer Care Representative, you'll be an integral part of our team, working closely with customers to resolve their queries, provide expert support, and help them get the most out of our products. **Job Summary** As a Part Time Customer Care Representative, you'll be responsible for delivering exceptional customer service to our clients via live chat, email, phone, and video calls. You'll work closely with our customers to understand their needs, provide solutions, and help them navigate our system. This is a part-time role, requiring 20-30 hours of work per week, with a flexible schedule that can accommodate your needs. We're looking for someone who can work 4-6 hours a day, Monday through Friday, with the option to work until 8 pm ET. **Key Responsibilities** * Provide exceptional customer service to our clients via live chat, email, phone, and video calls * Resolve customer queries and issues in a timely and professional manner * Work closely with customers to understand their needs and provide solutions * Help customers navigate our system and provide training on our products * Collaborate with internal teams to resolve complex issues and improve customer satisfaction * Continuously improve our processes and procedures to enhance customer experience * Participate in training and development programs to stay up-to-date with our products and services **Ideal Candidate** We're looking for someone who is passionate about delivering exceptional customer experiences, has a knack for problem-solving, and is a team player. If you have: * Prior experience in customer service, preferably in a retail or tech startup environment * Superior communication skills, with the ability to express complex subjects in a simple way * A deep understanding of retail and business operations, including inventory management and reporting * Excellent problem-solving skills, with the ability to find creative solutions to complex problems * Strong time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously * The ability to wear multiple hats and handle a variety of tasks, including billing, technical, and setup questions * Excellent teamwork and communication skills, with the ability to work collaboratively with internal teams **Bonus Points** If you have any of the following skills or experience, please let us know in your cover letter: * Spanish speaking * Experience in tech startups * Chat or phone-based customer service experience * Retail or restaurant experience **Benefits** As a Part Time Customer Care Representative at blithequark, you'll enjoy: * Work from home flexibility, with a part-time schedule that accommodates your needs * Accrued paid time off (PTO) to recharge and relax * Competitive hourly rate of $23-$25, based on experience **How to Apply** If you're passionate about delivering exceptional customer experiences and helping businesses thrive, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!