Part Time Customer Service and Lot Attendant – Delivering Exceptional Support and Ensuring Seamless Customer Experiences at blithequark

Introduction to blithequark At blithequark, we pride ourselves on being a people-centric organization that thrives on providing top-notch service to our customers. With a rich history spanning decades, we have established ourselves as a leader in our industry, driven by a passion for innovation and a commitment to excellence. Our mission is to empower individuals and families by offering them the tools and support they need to navigate life's challenges with confidence. If you are a motivated and friendly individual who loves helping others, we invite you to join our dynamic team as a Part Time Customer Service and Lot Attendant. About the Role As a Part Time Customer Service and Lot Attendant at blithequark, you will be the face of our exceptional service, ensuring that our customers receive the help they need every step of the way. Your role will involve working as part of a supportive team to inspect and maintain equipment, assist customers using up-to-date technology to dispatch and return equipment, and provide education on our products and services. This position offers on-the-job education, allowing you to grow both personally and professionally in a fast-paced and dynamic environment. Key Responsibilities: Assist customers inside and outside the blithequark center with our products and services, providing exceptional support and ensuring seamless customer experiences. Utilize smartphone-based technology to manage rentals and inventory, staying up-to-date with the latest tools and systems. Move and hook up trucks and trailers, ensuring that all equipment is in good working condition and ready for customer use. Clean and inspect equipment on the lot, including checking fluid levels and performing routine maintenance tasks. Answer questions and educate customers regarding our products and services, providing expert advice and guidance whenever needed. Prepare rental invoices and accept equipment returned from rental, ensuring that all transactions are processed efficiently and accurately. Install hitches and trailer wiring, and fill propane tanks, with certification offered through blithequark upon employment. Drive a forklift, with certification offered through blithequark upon employment, and perform other duties as assigned. Participate in ongoing continuous education through blithequark University, staying up-to-date with the latest industry trends and best practices. Essential Qualifications: To be successful in this role, you will need to possess the following essential qualifications: A valid driver’s license and the ability to maintain a good driving record. A high school diploma or equivalent. A willingness to learn and adapt to new situations and challenges. Part-time availability, including weekends and holidays. Basic computer skills and experience in customer service. The ability to work indoors and outdoors, including truck sanitation and other physical tasks. Preferred Qualifications: While not essential, the following qualifications are preferred: Previous experience in customer service or a related field. Familiarity with equipment inspection and maintenance. Experience with smartphone-based technology and inventory management systems. A certification in forklift operation or a willingness to obtain one. A strong understanding of our products and services, or a willingness to learn. Skills and Competencies: To excel in this role, you will need to possess the following skills and competencies: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. A strong customer service mindset, with a focus on providing exceptional support and ensuring seamless customer experiences. The ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. A willingness to learn and adapt to new situations and challenges, with a commitment to ongoing education and professional development. A strong attention to detail, with the ability to inspect and maintain equipment to a high standard. Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to the growth and development of our employees. As a Part Time Customer Service and Lot Attendant, you will have access to a range of career growth opportunities and learning benefits, including: Ongoing continuous education through blithequark University. Certification programs in forklift operation and equipment inspection and maintenance. Opportunities for advancement within the company, with a focus on promoting from within. A supportive and dynamic work environment, with a focus on teamwork and collaboration. Work Environment and Company Culture: At blithequark, we pride ourselves on our supportive and dynamic work environment. Our company culture is built on a foundation of respect, inclusivity, and teamwork, with a focus on providing exceptional service to our customers. As a Part Time Customer Service and Lot Attendant, you will be part of a close-knit team that is passionate about delivering exceptional results and making a positive impact on our customers' lives. Compensation, Perks, and Benefits: At blithequark, we offer a range of compensation, perks, and benefits to our employees, including: A competitive hourly rate, with opportunities for advancement and growth. A $100 hiring bonus, paid upon completion of the hiring process. A $300 cash bonus, paid upon completion of our 1-2-3 Punch Certification Program. Access to a range of benefits, including health insurance, paid holidays, and vacation time. A supportive and dynamic work environment, with a focus on teamwork and collaboration. Conclusion: If you are a motivated and friendly individual who loves helping others, we invite you to join our dynamic team at blithequark as a Part Time Customer Service and Lot Attendant. With a focus on delivering exceptional service and ensuring seamless customer experiences, this role offers a range of challenges and opportunities for growth and development. Apply today to take the first step in an exciting and rewarding career with blithequark! Apply for this job