Part-time Mobile Device Support Manager

Remote, USA Full-time
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Juno Search Partners, is seeking the following. Apply via Dice today! Juno is seeking a part-time Mobility Program Manager to own and manage our enterprise mobility program as we scale our field-based Medical Affairs and Commercial teams (currently 8, growing to 12 by early 2026). This newly created role will start as a part-time, contract position (~16 - 20 hrs/week) with the expectation this will evolve into a full-time role as the organization grows. The Mobility Program Manager will serve as the central point of contact for mobile device operations managing Verizon-provisioned phones and cellular-enabled tablets, coordinating with our Managed Service Provider (MSP) for Microsoft Intune (MDM/MAM), and ensuring secure, reliable connectivity for field users. Key Responsibilities • Manage Verizon enterprise mobility account (procurement, billing, escalations, device tracking) • Partner with MSP to oversee Intune/MDM/MAM administration and ticketing • Provide first-line support to field team for device setup, access, and troubleshooting • Develop and document mobile device policies and governance standards • Track usage and costs, partnering with Finance on allocations and optimization • Support onboarding/offboarding and coordinate with IT, HR, and Commercial leaders • Evaluate service options (MSP vs. managed mobility provider) as the program matures Qualifications • 3 5+ years of experience in mobility management, telecom operations, or IT support • Familiarity with Microsoft Intune and Verizon enterprise mobility preferred • Strong organizational and vendor coordination skills • Analytical mindset for usage and cost optimization • Excellent communication and customer service skills • Prior experience in biotech, pharma, or healthcare is a plus not required
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