Part-time Remote Chat Specialist for Automotive Industry Leader - Customer Service and Lead Generation Expert

Introduction to blithequark Imagine working for a company that combines the excitement of the automotive industry with the flexibility of remote work. At blithequark, we're passionate about delivering exceptional customer experiences and driving revenue growth for our clients. As a part-time chat specialist, you'll play a vital role in our mission to provide top-notch service and support to our customers. With a relaxed yet professional atmosphere, blithequark is the perfect place to grow your career and thrive in a fun and dynamic environment. Job Overview We're seeking highly motivated and customer-focused individuals to join our team as part-time chat specialists. As a chat specialist, you'll engage in online conversations with customers, representing our automotive dealer clients in a positive and professional manner. Your primary goal will be to turn conversations into leads, helping our clients generate revenue and drive business growth. If you're passionate about delivering exceptional customer service, enjoy working with technology, and are looking for a flexible and rewarding role, we want to hear from you! Key Responsibilities Handle a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns Provide detailed information about our products and services, highlighting their features and benefits to customers Narrow down on appointment information to schedule appointments and drive lead generation Capture customer contact information for lead generation and client review, ensuring accurate and up-to-date records Summarize interactions based on customer needs, providing valuable insights for client review and feedback Develop and maintain a knowledge base of our evolving products and services, staying up-to-date with the latest industry trends and developments Essential Qualifications To succeed as a part-time chat specialist at blithequark, you'll need: Previous experience in retail customer service or the automotive industry (preferred but not necessary) Basic internet and window-based computer skills, with the ability to navigate multiple software applications and tools A strong ability to multitask, with gaming experience being a plus (but not required) A positive and professional demeanor, with excellent written and verbal communication skills The ability to adapt to change and thrive in a quick-paced work environment, with a focus on delivering exceptional customer service Preferred Qualifications While not essential, the following qualifications will give you a competitive edge: Experience working in a remote or virtual environment, with a proven track record of self-motivation and discipline Familiarity with customer relationship management (CRM) software and other technology tools A strong understanding of the automotive industry, with knowledge of our products and services Skills and Competencies To excel in this role, you'll need to possess the following skills and competencies: Communication skills : Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner Customer service skills : A strong focus on delivering exceptional customer service, with a positive and professional demeanor Technical skills : Basic internet and window-based computer skills, with the ability to navigate multiple software applications and tools Adaptability : The ability to adapt to change and thrive in a quick-paced work environment, with a focus on delivering exceptional customer service Teamwork : A willingness to work collaboratively as part of a remote team, with a focus on achieving shared goals and objectives Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop in their careers. As a part-time chat specialist, you'll have access to: On-the-job training and coaching, with a focus on developing your skills and competencies Opportunities for career advancement, with a clear path for progression and growth A dynamic and supportive work environment, with a focus on collaboration and teamwork Work Environment and Company Culture At blithequark, we pride ourselves on our relaxed yet professional atmosphere. As a remote employee, you'll enjoy the flexibility and autonomy of working from home, with the support and resources of a dynamic and growing company. Our company culture is built on the following values: Customer focus : A commitment to delivering exceptional customer service and support Integrity : A focus on honesty, transparency, and ethics in all our interactions and dealings Teamwork : A willingness to work collaboratively and support each other in achieving shared goals and objectives Innovation : A commitment to innovation and continuous improvement, with a focus on staying ahead of the curve in our industry Compensation, Perks, and Benefits As a part-time chat specialist at blithequark, you'll enjoy a competitive compensation package, with a hourly rate of $13.00. You'll also have access to a range of perks and benefits, including: 401(k) and 401(k) matching, with a focus on helping you plan for your future On-the-job training and coaching, with a focus on developing your skills and competencies A referral program, with rewards for referring friends and family to join our team A dynamic and supportive work environment, with a focus on collaboration and teamwork Conclusion If you're passionate about delivering exceptional customer service, enjoy working with technology, and are looking for a flexible and rewarding role, we want to hear from you! As a part-time chat specialist at blithequark, you'll have the opportunity to grow your career, develop your skills, and thrive in a dynamic and supportive work environment. Don't miss out on this exciting opportunity – apply today to join our team and start your journey with blithequark! Apply for this job