Part Time Remote Data Entry Clerk for Career Growth and Development in Information Technology and Customer Service

Welcome to blithequark At blithequark, we are passionate about delivering exceptional customer experiences through innovative technology solutions. As a leader in our industry, we are committed to fostering a culture of growth, learning, and collaboration. We are now seeking a highly motivated and detail-oriented Part Time Remote Data Entry Clerk to join our team. This is an exciting opportunity for individuals looking to launch or advance their career in Information Technology or Customer Service, with the potential for career growth and professional development. Job Overview The Part Time Remote Data Entry Clerk position is a permanent, part-time opportunity that offers flexible hours and a competitive starting pay of up to $20 per hour, depending on experience. As a remote data entry clerk, you will play a critical role in ensuring that our customers receive timely and effective technical support. Your primary responsibilities will include receiving requests for technical assistance, opening and submitting tickets into our ticketing system, reviewing ticket outcomes, and providing exceptional customer service through email responses. Key Responsibilities Receive and process requests for technical assistance from customers in a timely and efficient manner Open and submit tickets into the company's ticketing system for review by Help Desk technicians Review each open ticket to determine the outcome and ensure that customers receive updates and resolutions Email responses to customers to provide exceptional customer service and ensure that their issues are resolved Work collaboratively with the Help Desk team to ensure that tickets are closed out quickly and efficiently Maintain accurate and up-to-date records of customer interactions and ticket outcomes Requirements and Qualifications To be successful in this role, you will need to possess exceptional typing skills, attention to detail, and strong organizational abilities. While no prior experience is required, ideal applicants will have previous experience in an I.T. Help Desk ticket environment or online customer service role, particularly in a technology company or busy online retailer. You must be comfortable working on a computer all day and have a strong focus on providing exceptional customer service. Essential Qualifications Exceptional typing skills and attention to detail Strong organizational and time management abilities Ability to work independently in a remote environment Strong communication and customer service skills Comfortable working on a computer all day Preferred Qualifications Previous experience in an I.T. Help Desk ticket environment or online customer service role Experience working in a technology company or busy online retailer Familiarity with ticketing systems and customer service software Basic knowledge of computer hardware and software Skills and Competencies To excel in this role, you will need to possess a range of skills and competencies, including: Technical skills : Proficiency in Microsoft Office, particularly Excel, and familiarity with ticketing systems and customer service software Communication skills : Strong written and verbal communication skills, with the ability to provide clear and concise responses to customers Problem-solving skills : Ability to analyze problems and provide effective solutions in a timely manner Time management skills : Ability to prioritize tasks and manage time effectively in a remote environment Adaptability : Ability to adapt to changing priorities and deadlines in a fast-paced environment Career Growth and Development At blithequark, we are committed to providing our employees with opportunities for career growth and professional development. As a Part Time Remote Data Entry Clerk, you will have the opportunity to develop your skills and knowledge in Information Technology and Customer Service, with the potential to advance into more senior roles within the company. Our comprehensive training program will provide you with the skills and knowledge you need to succeed, and our experienced team will be on hand to support and mentor you every step of the way. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive company culture. Our team is passionate about delivering exceptional customer experiences, and we are committed to fostering a culture of collaboration, innovation, and continuous learning. As a remote employee, you will be part of a virtual team that is connected through regular video meetings, instant messaging, and email. We believe in work-life balance and offer flexible hours to ensure that you can manage your work and personal responsibilities effectively. Compensation, Perks, and Benefits We offer a competitive compensation package, including a starting pay of up to $20 per hour, depending on experience. Our benefits package includes opportunities for career growth and professional development, flexible hours, and a comprehensive training program. We also offer a range of perks, including access to the latest technology and software, and a supportive and collaborative work environment. Conclusion If you are a motivated and detail-oriented individual looking to launch or advance your career in Information Technology or Customer Service, we encourage you to apply for the Part Time Remote Data Entry Clerk position at blithequark. This is an exciting opportunity to join a dynamic and growing company, with the potential for career growth and professional development. Apply now to take the first step in your career journey with blithequark. Apply for this job