Part Time Remote Data Entry Clerk for Career Growth and Development in Information Technology and Customer Service

Welcome to blithequark At blithequark, we are committed to providing exceptional service to our customers, and we are currently seeking a highly motivated and detail-oriented individual to join our team as a Part Time Remote Data Entry Clerk. This is a unique opportunity to work with a dynamic and established company, with flexible hours and a permanent position that offers career growth and development opportunities in the fields of Information Technology and Customer Service. About the Role The Part Time Remote Data Entry Clerk will play a critical role in our customer service team, responsible for receiving requests for technical assistance from customers, opening and submitting tickets into our ticketing system, and ensuring that customers receive exceptional service and updates on the status of their requests. This is an ideal opportunity for individuals who are interested in working in a fast-paced environment, with a focus on customer satisfaction and attention to detail. Key Responsibilities Receive requests for technical assistance from customers via phone, email, or online portal Open and submit tickets into the company's ticketing system for review by Help Desk technicians Review each open ticket to determine the outcome and ensure that customers receive updates and exceptional service Email responses to customers to provide updates and ensure customer satisfaction Work closely with the Help Desk team to ensure that tickets are closed out quickly and efficiently Maintain accurate and up-to-date records of customer interactions and ticket status Requirements and Qualifications The ideal candidate for this role will have exceptional typing skills, attention to detail, and strong organizational and communication skills. While no prior experience is required, applicants with previous I.T. Help Desk ticket experience or online customer service experience with a technology company or busy online retailer will be given preference. Applicants must be comfortable working on a computer all day and have a strong focus on customer satisfaction. Essential Qualifications High school diploma or equivalent required Exceptional typing skills and attention to detail Strong organizational and communication skills Ability to work independently and as part of a team Comfortable working on a computer all day Strong focus on customer satisfaction and service Preferred Qualifications Previous I.T. Help Desk ticket experience or online customer service experience with a technology company or busy online retailer Experience working with ticketing systems and customer relationship management (CRM) software Strong technical skills and knowledge of computer hardware and software Experience working in a fast-paced environment with multiple priorities and deadlines Skills and Competencies The successful candidate will possess a range of skills and competencies, including: Strong technical skills and knowledge of computer hardware and software Excellent communication and customer service skills Ability to work independently and as part of a team Strong organizational and time management skills Attention to detail and ability to maintain accurate records Ability to adapt to changing priorities and deadlines Career Growth and Development At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Part Time Remote Data Entry Clerk, you will have the opportunity to develop your skills and knowledge in the fields of Information Technology and Customer Service, with potential for advancement into more senior roles. Our company offers a range of training and development programs, including on-the-job training, mentorship, and professional development opportunities. Work Environment and Company Culture At blithequark, we pride ourselves on our dynamic and supportive work environment. Our company culture is built on a foundation of respect, integrity, and teamwork, and we are committed to providing our employees with a positive and inclusive work environment. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals. Compensation and Benefits The Part Time Remote Data Entry Clerk role offers a competitive hourly rate of up to $20 per hour, depending on experience. Our company also offers a range of benefits, including flexible working hours, opportunities for career growth and development, and a supportive and inclusive work environment. Conclusion If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding role with a dynamic and established company, we encourage you to apply for the Part Time Remote Data Entry Clerk position at blithequark. This is a unique opportunity to develop your skills and knowledge in the fields of Information Technology and Customer Service, with potential for advancement into more senior roles. Apply now to join our team and take the first step in your career journey with blithequark. Apply for this job